Temporary Mail Clerk - Post Office

ETSU•Johnson City, TN

About The Position

The ETSU Post Office is hiring a part-time temporary clerical mail center worker. The role supports mail center operations, postal retail services, and printing. The employee processes mail and packages, assists university personnel with mailing services, operates postal and package-tracking systems, performs retail transactions and cash reconciliations, and uses printing and mailing equipment. The position is contingent upon available funding and a satisfactory background check.

Requirements

  • High school diploma and two years of relevant experience, or an equivalent combination of education, training, and experience.
  • Complete training and certification for USPS Bank Secrecy Act and USPS Hazmat Training for mailing.
  • Knowledge of safe work practices and area practices and procedures.
  • Math, computer, communication, customer-service, and attention-to-detail skills.
  • Ability to follow directions, solve problems, handle currency, and work independently and as part of a team.

Responsibilities

  • Assist with preparing and processing automated bulk mail, campus and U.S. mail delivery and collections, international mail, express mail, money orders, packages, and billing authorizations for mail preparation services.
  • Operate letter-mail metering machines and ensure the correct postage rates are applied.
  • Process outgoing packages and apply available USPS discounts, including for packages requiring an Intelligent Mail Package Barcode (IMPB).
  • Use the PO Box Manager System to open, close, and purge student PO Boxes; edit box-holder information and set up forwards.
  • Operate Smart Lockers, Smart Mail Boxes, Smart Department Lockers, and Asset Manager; scan and load packages, manage user profiles, troubleshoot, and reboot systems as needed.
  • Operate the Package Tracking System to enter, deliver, and search for departmental packages, and perform reporting and user-management tasks.
  • Advise university personnel on mailing methods, services, costs, and delivery fees.
  • Operate the Postal Point of Sale system and its integrated scale, postage printer, Dymo label printer, and label writer.
  • Process postal transactions; make corrections, edit pricing, add users and products, run reports, and complete daily cash reconciliations.
  • Process outgoing domestic and international mail in compliance with USPS rules and regulations.
  • Process payments using a credit card reader, ID Bucs, and cash register; sell and cash USPS money orders.
  • Design and generate business reply and courtesy envelopes.
  • Monitor postage charges, USPS mailing permits, and accounts for non-profit, presort first-class, postage-due, and business-reply mail.
  • Perform basic printing functions using wide-format, envelope, flat-bed, and addressing printers.
  • Perform basic functions of mailing equipment, including folder/inserter, laminator, tabber, and cutter.
  • Maintain HIPAA certification and follow proper procedures when processing mailings for campus medical departments.
  • Perform other related duties as assigned.
  • Complete USPS Bank Secrecy Act and USPS Hazmat Training for mailing.
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