Columbus - 20069172 - Office Professional 2 / Mail Clerk Messenger

State of Ohio • Columbus, OH

12h • $22 - $25 • Onsite

About The Position

The Office Professional 2 / Mail Clerk Messenger performs clerical work supporting policy processing teams, claims, and the Mailroom department at the Ohio Bureau of Workers' Compensation. The position prepares employer and claims documents for imaging; processes incoming and outgoing policy and claims mail; and uses a computer to verify employer policy coverage and locate policy files.

The role also involves operating state-owned vehicles to pick up and deliver mail and packages on-site and off-site, retrieving mail from other state buildings, and completing associated delivery paperwork. The employee receives, inspects, and records new materials, supplies, and equipment for agency distribution, and places asset tags on items according to established rules and procedures. Travel and the ability to legally operate a state-owned vehicle are required. The position is permanent, full-time, and based at the Columbus office.

Requirements

• At least six months of training or experience using a personal computer and related business office software.
• At least six months of training or experience in office practices and procedures; alternatively, six months of experience as an Office Professional 1, job code 12141, or an equivalent combination meeting the minimum class qualifications.
• Ability to provide own transportation and/or legally operate a state-owned vehicle.
• Knowledge of BWC policies and procedures, division and departmental policies and standard operating procedures, BWC forms, office practices and procedures, public relations, customer service principles, document retention schedules, and Naming Policy guidelines.
• Skill with personal computers and software such as Outlook E-Mail, Right-Fax, Adobe Acrobat Reader, and Access, as well as office equipment such as fax machines and telephones.
• Ability to forward materials to customers via US Mail, Express Mail, UPS, fax, and email; identify customer needs and follow up; carry out detailed but basic instructions; handle problems involving few variables in familiar contexts; work with mostly concrete variables; maintain accurate records; and cooperate with coworkers on group projects.
• Submit an Ohio Civil Service Application through the online Ohio Hiring Management System; paper applications are not accepted.
• The final applicant must authorize and undergo a criminal background check before an offer of employment.

Responsibilities

• Perform clerical tasks supporting policy processing teams, claims, and the Mailroom department.
• Prepare employer and claims documents for imaging.
• Operate state-owned vehicles, including vans, passenger vehicles, and a 26-foot box truck, to pick up and deliver mail and packages on-site and off-site.
• Use material-handling equipment such as dollies and flatbed carts.
• Retrieve mail from other State buildings and complete paperwork associated with deliveries.
• Process incoming and outgoing policy and claims mail.
• Use a computer to verify employer policy coverage status and locate policy files.
• Receive, inspect, and record new materials, supplies, and equipment for distribution throughout the agency.
• Place asset tags on received items in accordance with rules, policies, and procedures.
• Travel and legally operate a state-owned vehicle as required.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid time off, including vacation, personal leave, sick leave, and 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional Ohio Deferred Compensation.
• Potential cost-of-living adjustments and longevity supplements after five years of state service, as described in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed