M&R Technical Trainer 2

NiSource•Gahanna, OH

1d•$82,200 - $123,200

About The Position

The Technical Trainer plans, prepares, and delivers training programs to meet employees’ development needs. The role provides timely, innovative training curriculum, including safety, applications, and training for Gas Operations job classifications. It builds working relationships with operations, construction, engineering, customer operations, and other teams to address business needs; assesses courses and curriculum; and helps ensure employees are prepared to work safely, effectively, and in compliance with regulatory, OSHA, and industry requirements. The trainer makes final determinations about employee training, work readiness, and progression, and works with field operations and On the Job Trainers to assess competency and provide training as needed. The Technical Trainer 2 performs Technical Trainer 1 duties and independently provides learning activities for more complex courses. The role oversees Technical Trainer 1 training, implements learning initiatives that provide practical field experience, develops employees toward mastery of their roles, partners with operations management to identify training needs and deliver compliance programs, and participates in Gas Standard reviews. It also researches and applies current technology and training approaches and monitors energy industry trends to recommend strategic responses. The position may require travel estimated at up to 20%. As a public utility, NiSource provides essential services 24/7, and employees may be asked to support emergency response efforts, including working outside normal hours or assisting with tasks outside their usual responsibilities. Candidates must be legally authorized to work in the United States without requiring employer sponsorship now or in the future.

Requirements

At least 3 years of experience in the gas industry and/or a background in training within a related utility, skilled trades, emergency response community, or military personnel training.
Experience delivering effective technical training and evaluation programs.
Knowledge of maintenance and operating procedures and processes used in assigned programs.
Excellent communication, presentation, and interpersonal skills.
Working knowledge of PC applications and skills, including PST, LMS, Onboard, WMS, and MDTs.
Valid in-state driver's license.
Legally authorized to work in the United States without employer sponsorship now or in the future.

Nice To Haves

Bachelor's degree.
Other technical-related certifications.

Responsibilities

Lead learning events that build student knowledge and skills, primarily in gas operations and maintenance, service, M&R, engineering, and other operations activities.
Integrate classroom instruction, hands-on practice and simulation, and on-the-job training to maximize student learning.
Deliver initiatives that provide practical field experience and help employees build mastery.
Identify and recommend improvements to classroom and hands-on training activities, working with the curriculum team to improve them continuously.
Direct the planning, execution, delivery, and facilitation of training programs in assigned disciplines.
Provide training recommendations to the governance process and to Operator Qualifications/Certifications programs.
Manage and direct trainees’ work during training courses.
Promote a safe work environment by participating in the employee safety program and supporting the interdependent safety culture.
Independently provide learning activities for more complex courses.
Oversee the training of Technical Trainer 1 employees.
Identify learning opportunities and develop employees toward mastery of their job positions.
Partner with operations management to identify training needs and deliver programs that ensure compliance.
Identify needs and participate in Gas Standard reviews within operations.
Research, analyze, and apply current technology and related training approaches to continually improve training courses.
Monitor energy industry trends, analyze potential impacts, and recommend strategic approaches.
Support emergency response efforts as needed, potentially outside normal working hours or usual responsibilities.