LVR Representative, asset recovery

Brambles•New York, NY

13d•$27 - $28•Onsite

About The Position

CHEP is seeking an LVR Representative for a field-based role in asset recovery. The position executes less-than-truckload deliveries and collections, optimizes routes and volumes through partnerships with internal teams and customers, and supports growth of the CHEP LVR Program. The representative is expected to comply with DOT regulations and CHEP safety standards, contribute to operational improvement projects, and train teammates on new processes. The role reports daily to 1100 Leggett Ave., Bronx, NY 10474, and involves driving a CHEP-owned box truck to serve more than 100 customer locations. The representative documents delivery and collection activity, addresses customer issues, identifies potential collection locations, and works autonomously within a matrix environment. The position is not remote.

Requirements

Clean driving record and ability to obtain a DOT medical card with no restrictions.
Ability to regularly lift 65 lbs.
Strong communication, problem-solving, and analytical skills.
Experience with route optimization and customer relationship management.
Ability to lead peers indirectly.
Ability to work autonomously.
English proficiency is essential.

Nice To Haves

Knowledge of routing management software.
Experience with multi-stop driving.
Experience with DOT and safety compliance.
Experience in route optimization or management.
Experience building local customer relationships.
Frontline operations leadership experience.
New customer development experience.
Spanish language skills.

Responsibilities

Operate a CHEP-owned box truck and comply with DOT regulations and CHEP safety guidelines.
Perform daily less-than-truckload deliveries and collections of pallets at customer locations.
Collaborate with customers to promote program compliance and increase collection volumes.
Record delivery and collection data, including times, mileages, and volumes, and communicate it to LVR support personnel.
Document site conditions and recovery challenges and provide timely, accurate updates to internal systems.
Visit potential collection locations to promote the CHEP LVR Program and gather information to expand the customer base.
Work with internal teams to develop and execute project plans focused on operational improvements.
Serve as a resource and trainer for other LVR Representatives.
Resolve customer issues and prioritize deliveries and collections.
Optimize routes, volumes, and operational costs while supporting on-time performance and customer service.