LVR Representative I - Norwood, MA

Brambles•LOC0002409, MA

21h•Remote

About The Position

CHEP is seeking an LVR Representative to carry out less-than-truckload (LTL) deliveries and collections in a field-based role. The position focuses on optimizing routes and volumes through partnerships with customers and internal teams, supporting growth of the CHEP LVR Program, and meeting DOT and CHEP safety requirements. The role also involves helping develop and execute project plans and training teammates on new processes. The daily reporting location is 675 Canton St., Norwood, MA 02062; the posting identifies the role as fully remote.

Requirements

Have a clean driving record.
Be able to obtain a DOT medical card with no restrictions.
Be physically capable of regularly lifting 65 pounds.
Have strong communication, problem-solving, and analytical skills.
Have experience with route optimization and customer relationship management.
Be able to lead peers indirectly.
Be able to work autonomously.
English language proficiency is essential.

Nice To Haves

Knowledge of routing management software.
Multi-stop driving experience.
DOT and safety compliance experience.
Route optimization or management experience.
Local customer relationship-building experience.
Frontline operations leadership experience.
New customer development experience.
Spanish language proficiency.

Responsibilities

Operate a CHEP-owned box truck or similar equipment in compliance with DOT regulations, safety regulations, and CHEP standards.
Perform daily LTL deliveries and collections of pallets at more than 100 customer locations.
Collaborate with customers to promote program compliance and increase collection volumes.
Record delivery and collection data, including times, mileages, and volumes, and communicate it to LVR support personnel.
Document and report site conditions and recovery challenges, ensuring accurate and timely updates to internal systems.
Visit potential collection locations to promote the CHEP LVR Program and gather information to expand the customer base.
Work with internal teams to develop and execute project plans focused on operational improvements.
Collaborate with teammates to develop and implement improved processes for key LVR performance areas.
Serve as a resource and trainer for other LVR Representatives.
Resolve customer issues and prioritize deliveries and collections.
Operate autonomously within a matrix environment.