Field Service Technician-Material Handling Equipment-Norwood, MA
About The Position
Abel Womack is seeking skilled and motivated Field Service Technicians to work on electric vehicles and automated material handling equipment in Norwood, Massachusetts, and the surrounding area. The role is suited to experienced forklift technicians and mechanics with transferable experience in automotive, diesel, conveyor, heavy equipment, or other electromechanical work. Technicians perform independent field work within an assigned territory while receiving support from a team and ongoing technical training. The position involves installing, maintaining, and repairing Raymond battery-powered lift trucks, warehouse storage systems, conveyors, carousels, and other automated material handling equipment. Technicians work directly with customers to troubleshoot equipment challenges, submit electronic work orders using a company-provided tablet, and represent Abel Womack professionally. The role includes a company-issued service vehicle, specialty tools, training and certification opportunities, and opportunities for career growth and advancement. The stated pay range is $23–$36 per hour, with straight hourly pay and overtime opportunities.
Requirements
- Ability to diagnose and repair mechanical and/or electrical equipment, with a focus on quality, efficiency, and cost-effective maintenance.
- Ability to read schematics, maps, blueprints, and manuals.
- Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service technicians, and customers.
- Ability to maintain a professional demeanor and build positive customer relationships through excellent customer service.
- Must provide basic mechanic tools; specialty tools are provided.
- Valid driver’s license with a good driving record.
- Ability to lift up to 75 pounds regularly.
Nice To Haves
- Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems.
- Experience as a forklift technician or transferable experience as an automotive, diesel, conveyor, heavy equipment, or other electromechanical mechanic.
Responsibilities
- Travel within an assigned territory to install, maintain, and repair Raymond battery-powered lift trucks, warehouse storage systems, conveyors, carousels, and other automated material handling equipment.
- Work directly with customers to troubleshoot and resolve equipment challenges.
- Apply and develop mechanical and technical skills through continuous training.
- Submit electronic work orders using a company-provided tablet.
- Represent Abel Womack professionally and provide excellent customer service.
- Communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service technicians, and customers.
Benefits
- Company-issued service vehicle.
- Extensive technical training and access to nationally recognized technical training and certifications.
- Competitive pay, with straight hourly pay and overtime opportunities.
- Comprehensive health, dental, and vision insurance.
- 401(k) with company match.
- Long-term career growth, job stability, and advancement opportunities.
- Supportive, team-focused work environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
