LVN/Medical Assistant (36 hours, Gastro/Endo)

External Brand•Cedar Park, TX

About The Position

Austin Regional Clinic is a professional medical group with more than 35 locations in Central Texas. The LVN/Medical Assistant supports patient care in a Gastro/Endo clinic by documenting care and provider orders, rooming patients, recording vital signs, preparing patients for examinations, following clinic protocols, and carrying out medication refill and triage-inbox tasks. The role also includes diagnostic testing, supply and equipment upkeep, cleaning and stocking patient rooms, and assisting with certain procedures as needed. LVNs additionally provide direct nursing care, administer medications and injections, educate patients and families, communicate lab results, and complete patient follow-up. They may support vaccine management and immunization programs and participate in orienting new employees. Staff Medical Assistants may provide educational materials, administer medication within the scope of their training, and contact patients with normal lab results while following provider instructions for abnormal results. The position follows a Monday–Thursday, 8 a.m.–5 p.m. schedule and Friday, 8 a.m.–12 p.m. Regular and dependable attendance is expected, and holiday shifts are worked as required by company policy. Austin Regional Clinic lists benefits for eligible team members, including medical, dental, and vision coverage; flexible spending accounts; PTO; 401(k); EAP; life insurance; long-term disability; tuition reimbursement; child care assistance; health and fitness offerings; sick child care assistance; and development opportunities.

Requirements

  • LVN applicants must have a high school diploma or equivalent and graduate from an accredited school of vocational nursing.
  • LVN applicants must hold a current Texas Licensed Vocational Nurse (LVN) license and a current AHA-approved BLS Healthcare Provider CPR completion card; both must be maintained during employment.
  • Staff Medical Assistant applicants must have a high school diploma or equivalent and meet at least one of these criteria: Medical Assistant experience; CNA, EMT, PCT, or comparable direct patient-care experience beyond activities of daily living, including manual vital signs and medication and/or injection experience; or graduation from a medical assistant program.
  • Staff Medical Assistants must have a current AHA-approved BLS Healthcare Provider CPR completion card or obtain one within 60 days of hire.
  • Staff Medical Assistants must be able to administer medications and injections within the position’s scope within 90 days of hire.
  • Strong computer and keyboarding skills, including familiarity with Windows.
  • Excellent verbal and written communication, customer service, interpersonal, and problem-solving skills.
  • Ability to manage competing priorities, multitask with frequent interruptions in a fast-paced environment, and maintain attention to detail.
  • Ability to work effectively with a team, engage and listen to others, and adapt responses to meet others’ needs.
  • Ability to perform duties professionally, understand and communicate factual information, follow oral and written instructions, organize ideas clearly, and apply common sense.
  • Knowledge of medical terminology and organization skills for Staff Medical Assistant applicants.
  • LVN applicants must know nursing activities associated with quality nursing practices and demonstrate nursing skills within the role’s assigned scope.

Nice To Haves

  • Previous LVN experience in an ambulatory or acute care setting is preferred.
  • Medical Assistant certification is preferred.
  • Six months or more of experience as a Medical Assistant is preferred.

Responsibilities

  • Document patient status, care provided, response to care, provider orders, and contacts with patients and other healthcare providers accurately and completely.
  • Refill medications according to ARC refill protocols; review provider refill requests and assist with daily medication refill requests.
  • Review the EPIC triage call inbox for callbacks.
  • Room patients, take and document vital signs, and prepare patients for provider examinations.
  • Follow clinic protocols and directions from the nursing team leader or supervisor.
  • Perform diagnostic tests, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and report and document results as appropriate.
  • Monitor and maintain medical and office supplies and equipment, stock rooms, check expiration dates, and order supplies as needed.
  • Clean patient rooms, handle dirty laundry properly, and ensure laundry carts are stocked with fresh linens daily.
  • Assist providers with sigmoidoscopy exams and cardiac stress testing as needed, including equipment setup, patient preparation, and equipment cleaning and storage.
  • Maintain equipment, including autoclaves, and sterilize and wash speculums.
  • Follow company policies, including OSHA, HIPAA, compliance, and the Code of Conduct; follow company core competencies and attendance expectations; work holiday shifts as required by company policy.
  • For LVNs: administer medications and injections; provide direct nursing care and distribute medications and treatments under physician orders and accepted standards of care.
  • For LVNs: teach and counsel patients and families about health assessment, care, disease prevention, and health maintenance.
  • For LVNs: support vaccine management and immunization program implementation, monitoring, and evaluation as applicable; complete recommended documentation.
  • For LVNs: call patients with lab results and complete follow-up for laboratory results, diagnostics, appointments, referrals, medications, and callbacks.
  • For LVNs: participate in orienting new employees.
  • For Staff Medical Assistants: provide educational materials as directed, administer medication under physician direction within scope of practice, and call patients with normal lab results while reviewing provider instructions for abnormal results.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Accounts
  • PTO
  • 401(k)
  • Employee Assistance Program (EAP)
  • Life insurance
  • Long-term disability
  • Tuition reimbursement
  • Child care assistance
  • Health and fitness offerings
  • Sick child care assistance
  • Development opportunities
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