LVN/Medical Assistant (36 hours, Gastro/Endo)

Austin Regional Clinic: ARC•Cedar Park, TX

About The Position

Austin Regional Clinic is hiring an LVN or Medical Assistant for a 36-hour-per-week Gastro/Endo role. The position supports patient care and clinic operations, including documenting care, rooming patients, taking vital signs, preparing patients for examinations, following clinic protocols, handling medication refill requests, and performing diagnostic tests. Duties also include maintaining supplies and equipment, cleaning patient rooms, and assisting with certain procedures as needed. LVNs provide direct nursing care, administer medications and injections, educate patients and families, communicate lab results, perform patient follow-up, and may support vaccine management and immunization programs. Staff Medical Assistants provide educational materials, administer medications within their training and scope, communicate normal lab results, and review provider instructions about abnormal results. The schedule is Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 8 a.m. to noon. Holiday shifts are required as directed by company policy.

Requirements

  • LVN applicants must have a high school diploma or equivalent and graduate from an accredited vocational nursing school.
  • LVN applicants must hold a current Texas Licensed Vocational Nurse license and a current AHA-approved BLS Healthcare Provider CPR completion card, and maintain both during employment.
  • Staff Medical Assistant applicants must have a high school diploma or equivalent and meet one of the following: Medical Assistant experience; comparable direct patient-care experience as a CNA, EMT, PCT, or similar role beyond activities of daily living, including manual vital signs and medication and/or injection experience; or graduation from a Medical Assistant program.
  • Staff Medical Assistants must have an AHA-approved BLS Healthcare Provider CPR completion card or obtain one within 60 days of hire.
  • Staff Medical Assistants must be able to administer medications and injections within the position's scope within 90 days of hire.
  • Ability to engage others, listen, and adapt responses to meet their needs and align actions with teammates' shared goals.
  • Excellent computer and keyboarding skills, including familiarity with Windows.
  • Excellent verbal and written communication skills, interpersonal skills, problem-solving skills, and customer service skills.
  • Ability to manage competing priorities and multiple tasks in a fast-paced environment, including frequent interruptions.
  • Ability to perform duties professionally, understand and communicate factual information, and understand, recall, and apply oral or written instructions.
  • Ability to organize thoughts and ideas clearly and apply common sense.
  • For LVNs: knowledge and skill in nursing practices and activities associated with quality nursing care within the scope of the role.
  • For Staff Medical Assistants: knowledge of medical terminology, excellent organizational and phone-listening skills, and ability to work in a team environment.

Nice To Haves

  • Previous LVN experience in an ambulatory or acute care setting.
  • Six months or more of experience as a Medical Assistant.
  • Medical Assistant certification.

Responsibilities

  • Accurately document patient status, care provided, responses to care, provider orders, and communications with patients or other healthcare providers.
  • Refill medications according to ARC protocols and review provider refill and medication-refill request in-baskets.
  • Review the EPIC triage call in-basket for callbacks.
  • Room patients, take and document vital signs, and prepare patients for provider examinations.
  • Follow clinic protocols and directions from the nursing team leader or supervisor.
  • Perform diagnostic tests such as EKGs, audiograms, tympanograms, spirometry, and visual screenings, and report and document results as appropriate.
  • Monitor and replenish medical and office supplies, ensuring rooms are stocked and supplies are current and unexpired.
  • Clean patient rooms as needed, handle dirty laundry properly, and keep the laundry cart stocked with fresh linens daily.
  • Assist providers with sigmoidoscopy exams and cardiac stress testing when needed, including equipment setup, patient preparation, cleaning, and equipment storage.
  • Maintain equipment, including autoclaves and speculums, and check expiration dates.
  • Follow company policies, including OSHA, HIPAA, compliance, and Code of Conduct requirements.
  • Maintain regular and dependable attendance and follow company core competencies.
  • Work holiday shifts as required by company policy.
  • For LVNs: administer medications and injections and provide direct nursing care, medications, and treatments under physician orders and accepted standards of care.
  • For LVNs: teach and counsel patients and families about health assessment, care, disease prevention, and health maintenance.
  • For LVNs: support vaccine management and immunization programs when needed, including ordering and monitoring vaccine usage and wastage, maintaining vaccines, and completing recommended documentation.
  • For LVNs: call patients with lab results and complete follow-up on laboratory results, diagnostics, appointments, referrals, medications, and callbacks.
  • For LVNs: participate in orienting new employees.
  • For Staff Medical Assistants: provide educational materials as directed, administer medications within training and scope of practice, communicate normal lab results, and review provider instructions regarding abnormal results.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts
  • Paid time off (PTO)
  • 401(k)
  • Employee Assistance Program (EAP)
  • Life insurance
  • Long-term disability
  • Tuition reimbursement
  • Child care assistance
  • Health and fitness benefits
  • Sick child care assistance
  • Development opportunities
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