Medical Assistant-Ortho/ FT 36 hours

BRISTOL HOSPITAL GROUP•Bristol, CT

2d•$21 - $28•Onsite

About The Position

The Medical Assistant provides clerical and clinical support to physician practices, including patient reception, patient flow, care support, electronic record maintenance, and supply management. The role works under the direction of medical providers and collaborates with Centralized Appointment Scheduling to help maximize patient levels. It also supports specialist authorizations, visit-related diagnostic scheduling, patient payments, and daily administrative operations. The position is based at the BHMG Medical Care Center in Bristol, Connecticut, and is full time at 36 hours per week. Clinical responsibilities include delivering on-site care under provider direction; assisting with procedures such as suturing, wound care, and debridement; collecting patient histories, vital signs, and specimens; performing routine assessments, EKGs, pulmonary function tests, and simple laboratory tests; preparing and cleaning exam rooms; sterilizing instruments; and monitoring lab results and equipment quality controls. The Medical Assistant may float to other areas as business needs require. Administrative work includes answering phones, processing patients, maintaining accurate demographic and insurance information, managing patient records, obtaining and documenting specialist authorizations, coordinating tests and procedures, collecting and posting patient payments, and submitting the daily balanced journal and funds to the Office Manager. The work takes place in a medical office with direct patient contact and possible exposure to body fluids and bloodborne pathogens. The role involves frequent telephone and in-person customer contact, substantial documentation and computer work, and physical activity throughout the day, including assisting patients with movement and transfers.

Requirements

High school graduation is required.
Current CPR certification is required before employment.
Demonstrated proficiency in electrocardiographic testing.
Ability to take vital signs and knowledge of medical terminology, anatomy, and physiology.
Ability to use medical equipment common to a medical practice.
Ability to triage patients and provide accurate initial assessments to Medical Providers.
Excellent communication skills and the ability to read routine and technical information with comprehension.
Ability to write so that the average person can understand.
Ability to perform simple calculations for medication doses, physical examinations, and tests administered.
Ability to hear routine conversation in person and over the telephone with sufficient acuity.
Sufficient visual acuity to read, use computers, and perform essential job functions.
Ability to speak clearly enough to be understood by the average person.
Ability to meet the physical demands of bending, stooping, walking, sitting, being on one's feet most of the day, and assisting patients in and out of treatment rooms, chairs, and exam tables.
Ability to spend one to four hours per day at a computer terminal or personal computer performing data-entry analysis.
Ability to complete significant documentation and paperwork review requiring extensive visual acuity.

Nice To Haves

Completion of an accredited Medical Assisting training course is preferred.
One year of direct patient care experience in a medical or hospital setting is preferred.

Responsibilities

Provide clerical and clinical support to physician practices, including patient reception, flow, and care.
Maintain patient electronic records and ensure adequate office and medical supplies.
Explain policies and procedures, route patient information, answer calls, and assess calls as necessary.
Work with Centralized Appointment Scheduling to help maximize patient levels.
Deliver on-site patient care under medical provider direction.
Assist with patient care, including suturing, wound care, and debridement.
Ensure callbacks to patients follow medical direction and protocol.
Restock exam rooms, clean and prepare them according to protocol, and sterilize instruments as necessary.
Monitor and arrange proper disposal of laboratory and medical waste and supplies.
Perform quality controls and maintain records for laboratory equipment and refrigerators.
Float to other areas as required by business needs.
Obtain patient health histories and baseline data; perform routine assessments, including vital signs, visual tests, EKGs, and pulmonary function tests.
Collect urine and blood samples according to established protocols.
Use discretion when sharing patient information with outside sources.
Perform simple laboratory tests according to policy and procedure.
Review patient records for completeness and prepare entries for provider review.
Monitor laboratory and test results and ensure requested results are available for provider review.
Obtain specialist authorizations within 24 hours of the visit and accurately document authorization information.
Identify and document carved-out insurance benefits and provide insurers with information needed to establish medical necessity.
Schedule diagnostic tests, procedures, and surgeries as assigned for specific practices or specialties.
Perform reception duties, operate office equipment, process patients, and accurately review and enter demographic and insurance information.
Assist the Office Manager with projects and requests; comply with company and financial policies and procedures.
Maintain a neat and clean reception area and workspace.
Collect co-pays, self-pay amounts, and past-due balances at the time of service, with a 98% collection rate.
Post and close the daily batch and submit the completed or balanced journal and cash, checks, and credit cards to the Office Manager at the end of the workday.
Triage patients according to need and time requirements and provide Medical Providers with comprehensive, accurate initial assessments.
Maintain knowledge of CLIA requirements.