Medical Office Assistant-Ortho

Kettering Health • Hamilton, OH

2d

About The Position

The Medical Office Assistant Float supports patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting. This role ensures efficient front office operations, accurate recordkeeping, and a welcoming environment for patients and visitors. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Requirements

• High school diploma or equivalent.
• None required at hire.
• Basic computer proficiency, including use of electronic health record (EHR) systems
• Strong written and verbal communication
• Attention to detail
• Ability to multitask and prioritize
• Customer service orientation
• Basic understanding of medical terminology
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Proficiency in Outlook.
• Proficiency in Word
• Proficiency in Teams
• Consistent Hand Hygiene practices.

Nice To Haves

• Experience in a healthcare or medical office setting preferred.
• Completion of a medical assisting or medical office administration program from an accredited institution.
• One year of experience in a medical office, outpatient clinic, or healthcare administrative support role.

Responsibilities

• Supports patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting.
• Ensures efficient front office operations.
• Ensures accurate recordkeeping.
• Maintains a welcoming environment for patients and visitors.
• Performs other duties as assigned.
• Carries out all job responsibilities in alignment with Kettering Health's mission, vision, values, and B Safe program.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED