Medical Assistant- Bellevue Primary Care (36 Hours)

St. Elizabeth Healthcare•Bellevue, KY

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers, reports to the Practice Manager or Team Leader, and gives patients instructions as directed by providers. The role also supports business operations and complies with OSHA, CLIA, and HIPAA requirements. Responsibilities include rooming and interviewing patients; recording vital signs, histories, and other information in the patient chart; preparing patients for examinations; assisting providers during examinations and procedures; performing nursing procedures under provider supervision; collecting and preparing specimens; conducting basic laboratory tests; and preparing and administering medications as directed. Depending on the practice, clinical duties may also include administering injections and immunizations, performing EKGs, collecting patient samples, and triaging patient calls. The Medical Assistant maintains supplies and equipment, cleans and disinfects exam rooms, maintains required logs and checks, and reports equipment malfunctions. The role also supports patient requests, telephone and message workflows, referrals, outpatient test scheduling, precertification, accurate filing and distribution of patient information, and resolution of patient issues with the Central Billing Office. If working as a scribe, the Medical Assistant follows the applicable scribing policy. Other duties may be assigned by the Clinical Coordinator or Practice Manager.

Requirements

  • High school diploma or GED.
  • Knowledge of Excel, Word, Outlook, and PowerPoint.
  • Meet one of the following experience or training pathways: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA Program and MA Externship; completion of SEP MA Internship; completion of an EMT Certification Program; or a degree in Health or Biological Sciences that includes hands-on clinical patient care activities.

Nice To Haves

  • An approved credential, such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

  • Escort patients to exam rooms, interview them, measure vital signs, and document information in their charts.
  • Document appropriate patient histories in patient charts.
  • Give patients clear directions, address concerns about examinations, and document appropriately.
  • Prepare patients for examinations and assist providers during examinations.
  • Perform nursing procedures under provider supervision.
  • Provide patient instructions as directed by providers.
  • Collect and prepare laboratory specimens and perform basic laboratory tests.
  • Prepare and administer medications as directed by providers.
  • Ensure patient chart information is complete and accurate.
  • Complete forms needed for the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
  • Maintain adequate supplies in exam rooms and workstations.
  • Clean and disinfect exam rooms; clean, maintain, or sterilize equipment and instruments; and report equipment malfunctions to an appropriate supervisor.
  • Comply with OSHA, CLIA, and HIPAA requirements.
  • Maintain logs and perform required checks, such as refrigerator temperature and emergency or expired medication checks.
  • Assist with patient requests.
  • Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
  • Triage and process messages from patients and front office staff to providers.
  • Complete referrals, outpatient test scheduling, and precertification.
  • File and distribute patient information accurately and promptly.
  • Work with the Central Billing Office as needed to resolve patient issues.
  • Follow the Scribe policy when working as a scribe.
  • Perform other duties assigned by the Clinical Coordinator or Practice Manager.
  • Depending on practice requirements, obtain vital signs, assist with exams and procedures, administer injections and immunizations, perform EKGs and laboratory procedures, collect patient samples, and answer and triage patient calls and questions.

Benefits

  • Paid time off.
  • Medical, dental, and vision coverage.
  • 403(b) with match.
  • Opportunity for career growth.
  • No nights, holidays, or weekends, except for Urgent Care and After-Hours Clinics.
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