LVN/MA- Cardiology

United Regional•Wichita Falls, TX

About The Position

The LVN/Medical Assistant assists physicians with patient care and follow-up in a cardiology clinic. The role includes interviewing patients, obtaining vital signs, preparing patients, and assisting physicians with examinations and treatments. Additional duties include charting, clerical work, managing phone prescriptions and pharmacy refills, and triaging patient calls to distinguish emergent from non-emergent situations. Working under the direction of a Team Lead, Coordinator, Practice Manager, and Provider, the position provides direct patient care and technical and clinical services in accordance with URPG policies and procedures. The role supports patients throughout their care, coordinates referrals and care management as needed, maintains accurate documentation, and contributes to a collaborative clinic environment.

Requirements

  • High school diploma or equivalent.
  • For the LVN position, graduation from an accredited LVN school of nursing is required.
  • For the LVN position, an active license with the Texas Board of Nursing is required.
  • CPR certification.
  • Ability to communicate effectively in English, verbally and in writing.
  • Ability to interact tactfully and pleasantly with staff, physicians, visitors, vendors, patients, and the public.
  • Ability to work harmoniously in a team setting and handle sensitive and confidential situations.
  • Organization, initiative, attention to detail, and accuracy.
  • Ability to understand, apply, and carry out written or verbal orders.
  • Ability to recognize problems and respond appropriately; independent judgment and strong critical-thinking skills.
  • Working knowledge of computer systems, including Word, Excel, billing systems, and other role-related programs; ability to operate telephones, computers, fax machines, and copy machines.
  • Ability to perform the physical duties described, including lifting and carrying items weighing up to 50 pounds, standing and walking for extensive periods, and pushing and pulling heavy objects.
  • Corrected vision and hearing to the normal range.
  • Ability to work under stressful conditions and irregular hours as clinic volume varies; some exposure to communicable diseases or bodily fluids.

Nice To Haves

  • For the Medical Assistant position, graduation from an accredited Medical Assistant program is preferred.
  • For the Medical Assistant position, Medical Assistant (CMA) certification is preferred; alternatively, certification may be completed within six months of hire.

Responsibilities

  • Interview patients, obtain vital signs, prepare patients, and assist physicians with examinations and treatments.
  • Perform charting and clerical work, including overseeing phone prescriptions and refills to pharmacies.
  • Triage patient phone calls and identify emergent and non-emergent situations.
  • Provide direct patient care and assess assigned patients across all age groups, using judgment and critical thinking.
  • Provide physicians with patient information, education, and assistance during treatments and examinations.
  • Oversee patient care throughout the provider-patient relationship and prioritize tasks in a high-volume clinic.
  • Deliver service consistently using AIDET and other service standards.
  • Maintain knowledge of commonly used medications, administer medications within scope of practice, and monitor vital signs and potential medication reactions.
  • Coordinate referrals and care management as directed by the physician; ensure completion of orders for medications, DME supplies, and diagnostic studies.
  • Respond to emergencies according to policy, recognize the need for and initiate resuscitation, interpret basic arrhythmias, administer appropriate treatment, furnish patient history, and document code information.
  • Use appropriate equipment and supplies; avoid waste; report broken equipment and unsafe conditions; and document repair needs according to maintenance procedures.
  • Keep patients, families, and visitors informed about changes in patient condition and the plan of care, and communicate pertinent information when transferring care.
  • Complete documentation accurately and work with providers to document Meaningful Use and PQRS measures at each visit.
  • Follow facility routines, policies, protocols, and procedures, including those for equipment, incident reports, safety and disaster response, infection control, care of inmates, narcotics, and death protocols.
  • Perform other tasks and responsibilities as necessary.
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