LVN/MA- Cardiology

United Regional•Wichita Falls, TX

About The Position

Assists physicians with patient care and follow-up in a clinic setting. The role includes interviewing patients, obtaining vital signs, preparing patients, assisting with examinations and treatments, charting, clerical work, and overseeing phone prescriptions and pharmacy refills. The LVN performs triage of patient phone calls to identify emergent and non-emergent situations. The position provides direct patient care and technical and clinical functions using nursing processes and functions in accordance with URPG policies and procedures. It works under the direction of a Team Lead, Coordinator, Practice Manager, and Provider. The role requires effective communication and collaboration with physicians, patients, employees, and others; competent assessment and care of patients across all age groups; and effective management of a high patient volume. The LVN/MA supports patient education and treatment, coordinates referrals and care management, ensures completion of medication, DME, and diagnostic orders, responds to emergencies, and completes accurate documentation. The position also follows facility routines and protocols, including safety, infection control, equipment, and medication-handling procedures.

Requirements

  • High school diploma or equivalent.
  • For the LVN position, graduation from an accredited LVN school of nursing.
  • For the Medical Assistant position, graduation from an accredited Medical Assistant program is preferred.
  • Ability to communicate effectively in English, verbally and in writing.
  • For the LVN position, an active license with the Texas Board of Nursing.
  • CPR certification.
  • Ability to deal tactfully and pleasantly with staff, physicians, visitors, vendors, patients, and the public.
  • Ability to work harmoniously in a team setting.
  • Strong interpersonal skills for handling sensitive and confidential situations.
  • Organization, initiative, and attention to detail and accuracy.
  • Ability to understand, apply, and carry out written or verbal orders.
  • Ability to recognize problems and respond appropriately; independent judgment and strong critical-thinking skills.
  • Good working knowledge of computer systems, including Word, Excel, billing systems, and other programs related to the position.
  • Ability to operate basic office equipment such as telephones, computers, fax machines, and copy machines.
  • Ability to provide care to patients in all age groups.
  • Ability to perform the physical requirements of the role, including handling and lifting patients and lifting or carrying items up to 50 pounds.

Nice To Haves

  • For the Medical Assistant position, certification as a Medical Assistant (CMA) is preferred; alternatively, certification may be completed within six months of hire.

Responsibilities

  • Interview patients, obtain vital signs, prepare patients, and assist physicians with examinations and treatments.
  • Complete charting and clerical work, including oversight of phone prescriptions and pharmacy refills.
  • Triage patient phone calls to identify emergent and non-emergent situations.
  • Provide direct patient care and perform technical and clinical functions within applicable policies and procedures and scope of practice.
  • Assess assigned clinic patients and oversee their care throughout the provider-patient relationship.
  • Provide physicians with patient information, education, and assistance during treatments and examinations.
  • Collaborate effectively with physicians, patients, and employees to support a collaborative care environment.
  • Manage a high volume of patients by multitasking and prioritizing effectively.
  • Deliver service consistently using AIDET and other service standards.
  • Maintain knowledge of commonly used medications; administer medications within scope of practice and monitor vital signs and patients for possible medication reactions.
  • Coordinate referrals and care management as deemed necessary by the physician.
  • Ensure completion of orders for medications, DME supplies, and diagnostic studies.
  • Respond to emergencies according to policy; recognize the need for and initiate resuscitation, interpret basic arrhythmias, and administer appropriate treatment.
  • Provide patient history to the physician and ensure code information is documented appropriately.
  • Use appropriate equipment and supplies, avoid waste, report broken equipment or unsafe conditions, and document repair needs as directed.
  • Keep patients, families, and visitors informed of changes in patient condition and the plan of care.
  • Communicate pertinent patient information when transferring care to another provider.
  • Complete documentation thoroughly and accurately.
  • Work with the provider to accurately document Meaningful Use and PQRS measures at each visit.
  • Follow facility routines, policies, protocols, and procedures, including those concerning equipment, incident reports, safety and disaster response, infection control and universal precautions, care of the inmate, narcotics handling and disposition, and death protocol.
  • Perform other tasks and responsibilities as necessary.
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