Luxury Travel Specialist – Remote

Aisles & Abroad•New York, NY
•Remote

About The Position

We are seeking a detail-oriented and service-driven Luxury Travel Specialist to support high-end travel planning and client coordination in a remote environment. The role focuses on delivering a seamless, elevated client experience through strong organization, communication, and attention to detail. It is suited to individuals who enjoy premium services, have a strong customer-service mindset, and are comfortable managing client requests using digital tools. The position supports planning upscale travel experiences and reservations, coordinating client requests, maintaining accurate travel information, and providing ongoing service. The specialist follows established processes and collaborates with internal teams to meet client expectations.

Requirements

  • Strong written and verbal communication skills.
  • Excellent attention to detail and organizational abilities.
  • Comfort using online systems and digital platforms.
  • Ability to manage multiple client requests in a remote environment.
  • Reliable internet access and ability to work remotely.

Nice To Haves

  • Customer service, hospitality, or coordination experience.

Responsibilities

  • Assist with planning and coordinating upscale travel experiences and reservations.
  • Support client requests related to accommodations, itineraries, and scheduling.
  • Maintain accurate client profiles and travel details in internal systems.
  • Communicate professionally with clients via email, phone, and online platforms.
  • Review travel confirmations and service details for accuracy and completeness.
  • Provide ongoing support to ensure a smooth, high-quality client experience.
  • Follow established processes and service standards.
  • Collaborate with internal teams to meet client expectations.

Benefits

  • Structured onboarding and training.
  • Access to reservation systems and travel resources.
  • Ongoing support and professional development.
  • Flexible work environment.
  • Collaborative and supportive team culture.
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