Luxury Service Advisor/ Lincoln Service Advisor

Ted Britt Automotive GroupChantilly, VA
Onsite

About The Position

Ted Britt Lincoln in Chantilly, VA is seeking an experienced Highline/Luxury Automotive Service Advisor to join one of the top-performing Lincoln service departments in the region. The ideal candidate is passionate about delivering an exceptional ownership experience and maximizing sales opportunities. This role offers a strong pay plan, high customer traffic, a loyal client base, and a supportive leadership team within a state-of-the-art facility dedicated to Lincoln Service.

Requirements

  • Previous experience as a Service Advisor required.
  • Strong communication and relationship-building skills.
  • Ability to multitask in a fast-paced environment.
  • Professional appearance and demeanor.
  • Valid driver's license with a clean driving record.

Nice To Haves

  • Luxury/Highline dealership experience preferred (Lincoln, Mercedes-Benz, BMW, Lexus, Audi, Cadillac, Acura, Infiniti, Volvo, etc.).

Responsibilities

  • Deliver a premium ownership experience for every Lincoln client.
  • Build lasting relationships through trust, communication, and professionalism.
  • Recommend maintenance and repairs based on customer needs and manufacturer guidelines.
  • Coordinate repairs efficiently with technicians and management.
  • Keep customers informed throughout the repair process.
  • Consistently meet and exceed sales, CSI, and performance goals.

Benefits

  • Exceptional earning potential with one of the strongest pay plans in the area.
  • High customer traffic and a loyal Lincoln client base.
  • Supportive leadership focused on your success.
  • State-of-the-art facility with a dedicated Lincoln Service Center.
  • Professional team environment with strong technician retention.
  • Ongoing training and opportunities for career advancement.
  • Medical, dental, vision, 401(k), paid vacation, and employee discounts.
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