Luxury Pre-Owned Manager

Jaguar Land Rover Columbia • Columbia, SC

2d

About The Position

Mills Automotive Group is seeking a results-driven Used Car Manager for its Jaguar Land Rover dealership. The manager will lead the used vehicle operation, including traffic and lead conversion, sales growth, inventory acquisition and management, team performance, and financial results. The role is expected to grow used vehicle sales to 55 or more retail units per month while maintaining profitability and customer satisfaction.

The successful candidate will manage showroom, phone, internet, and digital traffic; improve lead response and sales conversion; and develop strategies to increase dealership opportunities. They will oversee inventory levels, pricing, appraisals, reconditioning, merchandising, and aging inventory, while working with acquisition teams to source vehicles. The manager will coach and hold sales staff accountable, monitor performance metrics, and collaborate with F&I and dealership leadership on store objectives.

The position offers competitive compensation with performance-based incentives, health, dental, and vision insurance, a 401(k) with company match, paid vacation and holidays, and professional development and advancement opportunities within Mills Automotive Group.

Requirements

• At least 3 years of successful automotive sales management experience.
• Proven track record of increasing used vehicle sales volume and profitability.
• Strong understanding of inventory management, acquisition strategies, and market-based pricing.
• Experience with CRM systems, digital retailing tools, and lead management platforms.
• Exceptional leadership, communication, and organizational skills.
• Data-driven mindset and ability to analyze performance metrics and execute improvement plans.
• Valid driver's license and clean driving record.

Nice To Haves

• Previous Used Car Manager experience.

Responsibilities

• Drive showroom, phone, internet, and digital traffic conversion through disciplined follow-up.
• Monitor daily lead activity and ensure rapid response across lead sources.
• Partner with the sales team to improve appointment set, show, and sold ratios.
• Analyze traffic trends and implement strategies to increase dealership opportunities.
• Hold sales staff accountable for CRM use, customer follow-up, and pipeline management.
• Develop and execute plans to achieve and exceed 55 or more used vehicle sales per month.
• Manage inventory levels, pricing strategies, and market competitiveness.
• Identify opportunities to increase used vehicle market share and dealership profitability.
• Work with acquisition teams to source inventory through trades, auctions, service drive opportunities, and direct purchases.
• Maintain inventory turn and aging targets.
• Ensure vehicles are reconditioned, photographed, merchandised, and listed online.
• Monitor market pricing and adjust inventory to remain competitive.
• Oversee vehicle appraisals and trade evaluations.
• Coach, train, and motivate sales professionals to improve performance and customer experience.
• Conduct daily sales meetings and performance reviews.
• Establish clear KPIs and hold team members accountable for results.
• Foster a culture of urgency, professionalism, and continuous improvement.
• Maximize front-end gross profit while maintaining competitive market pricing.
• Review performance metrics and identify opportunities to increase profitability.
• Manage inventory investments and aged inventory strategies.
• Collaborate with F&I and dealership leadership to achieve store objectives.

Benefits

• Competitive compensation package with performance-based incentives.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Professional development and advancement opportunities within Mills Automotive Group.
• Supportive leadership team and growth-focused culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed