Luxury Pre-Owned Manager

Jaguar Land Rover Columbia • Columbia, SC

2d

About The Position

Mills Automotive Group is seeking a results-driven Used Car Manager for its Jaguar Land Rover dealership. The manager will lead the entire used vehicle operation, from acquisition and merchandising through sales process execution and team accountability. The role focuses on managing traffic, improving conversion rates, increasing inventory turn, and growing used vehicle sales to 55 or more retail units per month while maintaining profitability and customer satisfaction.

The successful candidate will oversee lead management, sales growth, inventory management, team performance, and financial results. They will work with sales, acquisition, F&I, and dealership leadership to meet store objectives and develop a high-performing, accountable sales team.

Requirements

• At least 3 years of successful automotive sales management experience.
• Proven track record of increasing used vehicle sales volume and profitability.
• Strong understanding of inventory management, acquisition strategies, and market-based pricing.
• Experience with CRM systems, digital retailing tools, and lead management platforms.
• Exceptional leadership, communication, and organizational skills.
• Data-driven mindset and ability to analyze performance metrics and execute improvement plans.
• Valid driver's license and clean driving record.

Nice To Haves

• Previous Used Car Manager experience.

Responsibilities

• Drive conversion of showroom, phone, internet, and digital traffic through disciplined follow-up.
• Monitor daily lead activity and ensure rapid responses across lead sources.
• Partner with the sales team to improve appointment-set, show, and sold ratios.
• Analyze traffic trends and implement strategies to increase dealership opportunities.
• Ensure sales staff use the CRM, follow up with customers, and manage their pipelines.
• Develop and execute a plan to achieve and exceed 55 used vehicle sales per month.
• Manage inventory levels, pricing strategies, and market competitiveness.
• Identify opportunities to increase used vehicle market share and dealership profitability.
• Work with acquisition teams to source inventory through trades, auctions, service-drive opportunities, and direct purchases.
• Maintain inventory-turn and aging targets.
• Ensure vehicles are reconditioned, photographed, merchandised, and listed online.
• Monitor market pricing and adjust inventory to remain competitive.
• Oversee vehicle appraisals and trade evaluations.
• Coach, train, and motivate sales professionals to improve performance and customer experience.
• Conduct daily sales meetings and performance reviews.
• Establish KPIs and hold team members accountable for results.
• Foster a culture of urgency, professionalism, and continuous improvement.
• Maximize front-end gross profit while maintaining competitive market pricing.
• Review performance metrics and identify opportunities to improve profitability.
• Manage inventory investments and aged-inventory strategies.
• Collaborate with F&I and dealership leadership to achieve overall store objectives.
• Grow used vehicle sales to 55 or more units per month, improve traffic-to-sale conversion, increase inventory turn, reduce aged inventory, drive profitability, maintain customer satisfaction, and develop an accountable sales team.

Benefits

• Competitive compensation package with performance-based incentives.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Professional development and advancement opportunities within Mills Automotive Group.
• Supportive leadership team and growth-focused culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed