Luxury Jewelry Sales Professional

Ben Bridge Jeweler•Spokane, WA
•Onsite

About The Position

Ben Bridge Jeweler, a subsidiary of Berkshire Hathaway with more than 30 stores across the United States and over 110 years in business, is seeking a full-time Sales Associate for its River Park Square store. The company aims to provide customers with a quality experience and jewelry to treasure for generations, building lasting relationships so customers return to Ben Bridge as their jeweler for life. Sales Associates create memorable customer experiences by presenting merchandise enthusiastically and creatively, learning customers’ needs, and making personalized recommendations. They build product knowledge, develop relationships with current and prospective customers, maintain customer information using company-supported technology, and inspect and clean customers’ jewelry while consulting about jewelry and timepiece repairs. The role offers an hourly rate plus commissions and sales incentives, along with a full benefits package and partial reimbursement for parking costs. The full-time schedule is designed to provide flexible staffing during key events and peak selling times.

Requirements

  • Goal-oriented and sales-driven, with a passion for exceeding goals.
  • Positive, enthusiastic, team-spirited work style and commitment to exhibiting company core values.
  • Commitment to outstanding customer service.
  • Strong attention to detail and high integrity.
  • Flexibility with work schedule, including holidays.
  • Excellent listening, written, and verbal communication skills; fluency in English is required.
  • At least 2 years of retail selling experience, or a combination of 3 or more years of customer service experience and education.
  • High school diploma or equivalent.

Nice To Haves

  • Fine jewelry and/or watch sales experience, or other luxury sales experience.
  • Bilingual ability.

Responsibilities

  • Develop authentic relationships with customers by assessing their needs, making personalized product recommendations, and creating memorable experiences.
  • Cultivate in-depth product knowledge and explain product features and benefits when presenting merchandise.
  • Connect with existing and potential customers and maintain customer information using company-supported technology.
  • Inspect and clean customers’ jewelry and consult on repairs for jewelry and timepieces.
  • Show merchandise with enthusiasm and creativity.

Benefits

  • Hourly pay plus sales commissions, monthly incentives, and SPIFFs.
  • Full benefits package, including health and welfare benefits for eligible employees who meet the minimum work requirement of 20 hours per week.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Employee merchandise discounts.
  • Paid training, including Gemological Institute of America certification after one year of service.
  • Paid time off, including vacation, holidays, sick leave, and jury duty.
  • Partial reimbursement for parking costs.
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