Luxury Jewelry Sales Professional

Ben Bridge Jeweler•Spokane, WA
•$19 - $21•Onsite

About The Position

Ben Bridge Jeweler is seeking a full-time Sales Associate for its River Park Square store. The company has been in business for over 110 years, is a subsidiary of Berkshire Hathaway, and operates more than thirty stores across the United States. Ben Bridge aims to provide customers with a quality experience and jewelry to treasure for generations, building lasting relationships so customers have a jeweler for life. Sales Associates create memorable customer experiences by building authentic relationships, understanding customer needs, and presenting merchandise with enthusiasm and creativity. They work independently and in close-knit teams, develop product knowledge, maintain customer information using company-supported technology, and assist with jewelry and timepiece inspections and repair consultations. The position offers an hourly rate plus sales commissions, monthly incentives, and a full benefits package. The full-time hourly schedule is designed to provide flexible staffing during key events and peak selling times. Benefits eligibility requires meeting a minimum work requirement of 20 hours per week. Partial reimbursement for parking costs is also offered.

Requirements

  • Be goal-oriented and sales-driven, with a passion for exceeding expectations.
  • Maintain a positive, enthusiastic, team-spirited work style and exhibit company core values.
  • Demonstrate a commitment to outstanding customer service.
  • Show strong attention to detail and high integrity.
  • Be flexible with the work schedule, including holidays.
  • Have excellent listening, written, and verbal communication skills and be fluent in English.
  • Have at least 2 years of retail selling experience, or a combination of 3 or more years of customer service experience and education.
  • Have a minimum of a high school diploma or equivalent.

Nice To Haves

  • Fine jewelry and/or watch sales experience, or other luxury sales experience.
  • Bilingual ability.

Responsibilities

  • Develop authentic relationships with customers by assessing their needs, making personalized product recommendations, and creating memorable experiences.
  • Cultivate in-depth product knowledge and explain product features and benefits when presenting merchandise.
  • Connect with existing and potential customers and maintain customer information using company-supported technology.
  • Inspect and clean customers’ jewelry and consult on repairs for jewelry and timepieces.

Benefits

  • Hourly pay plus sales commissions, monthly incentives, and SPIFFs.
  • Health and welfare benefits, subject to meeting a minimum work requirement of 20 hours per week.
  • Partial reimbursement for parking costs.
  • Employee merchandise discounts.
  • Paid training, including Gemological Institute of America certification following completion of one year of service.
  • Paid time off, including vacation, holidays, sick leave, and jury duty.
  • Medical, dental, and vision insurance.
  • 401(k) plan with a company match.
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