Luxury Building Concierge _ NYC

Guardian Security Services•New York, NY
•Onsite

About The Position

Guardian Service Industries is hiring a Luxury Building Concierge in New York City. The role requires high-end experience and at least one year of concierge experience. The position supports residents, guests, vendors, and building operations, with duties varying by building and location. All shifts and seven-day coverage are noted. Employees must successfully pass a background check upon hire.

Requirements

  • At least one year of concierge experience; applications without relevant experience will not be considered.
  • High school graduate or equivalent.
  • Must be able to stand for six or more hours.
  • Ability to multitask in a fast-paced environment.
  • Neat and professional appearance.
  • Flexibility to adapt to changing environments and schedules.
  • Ability to meet satisfactory attendance and punctuality standards.
  • Reliable and consistent transportation to and from work sites.
  • Must successfully pass a background check upon hire.

Nice To Haves

  • Strong organizational and interpersonal skills preferred.

Responsibilities

  • Interact positively with residents, guests, and vendors, assist with day-to-day requests, and resolve complaints.
  • Communicate with building management and other staff to support smooth daily operations.
  • Log and track concierge and building keys for resident use and move-ins or move-outs.
  • Help maintain building safety and security by monitoring security cameras, responding promptly to emergencies and concerns, exercising sound judgment, and escalating issues immediately.
  • Log and distribute packages and handle external vendor deliveries.
  • Maintain accurate and complete shift logs to support effective handovers between shifts.
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