Lumber Yard Dispatcher

Home Central•Town of Owego, NY

12h•$18 - $20

About The Position

Home Central in Owego is seeking a reliable, organized, hands-on Lumber Yard Dispatcher for its independent lumber yard. The dispatcher is the primary link among customers, contractors, the sales team, and the yard crew, helping ensure materials reach local builders and community members safely, accurately, and on time. This close-knit team role balances logistics and customer service, and involves working outdoors in the yard when needed to keep operations moving.

Requirements

Strong knowledge of local roads, neighborhoods, and surrounding counties for planning delivery routes.
Ability to multitask among phone calls, walk-in customers, and driver questions.
Team-first attitude and willingness to help with varied tasks around the yard.
Comfort moving between an office desk and an outdoor yard in all weather conditions.
Ability to occasionally lift up to 50 lbs.

Nice To Haves

Prior experience in a lumber yard, hardware store, or building supply environment is highly preferred.
Knowledge of lumber and building materials, including dimensional lumber and engineered wood.

Responsibilities

Plan, organize, and sequence daily deliveries to local residential and commercial job sites.
Optimize delivery routes for efficiency, fuel savings, and contractor timelines.
Assign loads to drivers based on truck capacity and job-site constraints.
Coordinate with yard hands to ensure orders are picked, staged, and loaded accurately.
Serve as a point of contact for contractors and homeowners checking on orders.
Answer phones, handle walk-in inquiries, and assist with counter sales or order entry during busy periods.
Resolve delivery delays, job-site access issues, and order discrepancies calmly and helpfully.
Help ensure the delivery fleet is well-maintained and drivers follow yard safety protocols and basic DOT requirements.
Pitch in with other yard tasks as needed, such as helping load customers’ trucks or auditing inventory.