Lumber Yard Sales Associate

Rockys Ace Hardware•Rockport, MA

About The Position

This sales associate position is responsible for providing helpful customer service, processing sales quickly, accurately, and efficiently, and performing cash register operations. The role supports store operations and plays a key part in delivering customer service by engaging customers and determining their needs and project requirements. The associate performs a range of store tasks, including cashiering, product placement, receiving merchandise, processing shipments, stocking, maintaining store cleanliness, sales, and operating equipment. The position also supports sales and productivity goals, merchandising, store equipment upkeep, and efforts to increase store traffic. Other responsibilities may be assigned by store management.

Responsibilities

  • Provide helpful customer service and engage customers to determine their needs and project requirements.
  • Process sales quickly, accurately, and efficiently; operate cash registers and maintain cash at registers.
  • Perform store tasks including cashiering, product placement, receiving merchandise, processing shipments, stocking, maintaining store cleanliness, sales, and operating equipment.
  • Work with the management team to achieve established sales and productivity goals.
  • Assist in maintaining store equipment in good working condition.
  • Work with management to develop and execute ideas and activities to increase store traffic.
  • Ensure end-caps, dump bins, and feature displays are properly merchandised and maintained.
  • Provide service in accordance with Helpful Customer Service behaviors and mystery shop standards.
  • Greet customers as they enter the store and answer phone calls.
  • Maintain awareness of promotions and advertisements.
  • Keep the register area orderly and supplies stocked.
  • Solicit customers to open an Ace Rewards card.
  • Issue receipts, refunds, credits, or change due to customers.
  • Attend mandatory monthly store meetings.
  • Perform other responsibilities as assigned by store management.
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