Lucey Center Associate Director of Operations
About The Position
The Lucey Center Associate Director of Operations coordinates academic and career advising operations, including academic catalog curriculum accuracy, scheduling alignment, and student data in collaboration with the Registrar’s Office, Provost’s Office, and academic departments. The position manages advising data processes, reporting, and system administration using IBM Cognos Analytics, Slate, and J1 to support student progress and timely completion of degree requirements. The role also oversees center-wide communications, coordinates advising initiatives and information sessions, and supports Lucey Center projects with professional staff and graduate fellows. This is a 12-month, on-campus position with occasional weekend and evening responsibilities. Employment is subject to successful completion of a criminal background check.
Requirements
- Master’s degree.
- At least 3 years of experience in undergraduate advising, registrar, or student-systems operations.
- Experience with degree audits, such as J1 advising trees or similar systems.
- Understanding of educational requirements and advising processes.
- Comfort with report and query tools, advanced Excel, and process documentation.
- Excellent problem-solving, communication, organizational, and interpersonal skills.
- Positive attitude and ability to work effectively as part of a team.
- Experience and/or commitment to working with a diverse student population.
- Ability to relate well to students, faculty, staff, and parents or family members.
- Candidates should describe how they will foster a culture that supports the College’s Catholic Augustinian mission.
Nice To Haves
- Experience with CRM software, with Slate and/or J1 preferred.
Responsibilities
- Coordinate semesterly data collection and reporting, review student schedules for accuracy, adjust upcoming-term schedules when prerequisites are not successfully completed, and monitor progress toward graduation requirements.
- Generate and distribute institutionally validated student data reports to academic departments using Cognos and Slate reporting tools.
- Administer advising workflows in Slate, including communications, forms, advising queries and reports, and user support.
- Organize and oversee center-wide student communications.
- Coordinate Lucey Center initiatives and projects with professional staff and graduate fellows.
- Plan and coordinate school- and department-specific advising information sessions each semester.
- Implement advisor auto-assignments in J1 and help maintain the accuracy and integrity of J1 data.
- Liaise with the Registrar’s Office on annual catalog reviews and semesterly schedule reviews, ensuring accuracy of prerequisites, general education designations, graduation clearance, and related requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
