Lube Technician Key Holder - FT-8051
About The Position
The Lube Technician Key Holder supports daily operations at a quick oil change service center. The role is responsible for opening and closing the location, helping lead the team and maintain efficient workflow, and delivering friendly, efficient customer service. The position performs and oversees oil changes, fluid checks, filter replacements, and other minor vehicle services, while maintaining inventory and ensuring the service center remains safe, clean, and compliant with company procedures. When the Center Manager is absent, the Key Holder handles daily bank deposits and securing the location safe. The role also trains and mentors new employees and escalates unresolved safety, security, or team-member concerns as needed.
Requirements
- Prior experience in a service or retail environment; automotive experience is a plus.
- Strong work ethic, dependability, high integrity, and attention to detail.
- Basic mechanical aptitude or willingness to learn.
- Ability to manage time and multitask in a fast-paced setting.
- Excellent communication and customer service skills.
- Availability to work flexible hours, including weekends.
- Must pass a company background check.
- Must be at least 18 years old and have a valid driver's license.
Nice To Haves
- Automotive experience.
Responsibilities
- Unlock and secure the location at the beginning and end of shifts.
- In the absence of the Center Manager, make daily bank deposits and secure the location safe.
- Ensure register cash security and close the store safe according to established protocols.
- Assist in leading the team during daily operations and ensure workflow efficiency.
- Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
- Maintain inventory of supplies and report needs to the Center Manager.
- Uphold health, safety, and cleanliness standards in service bays and customer areas.
- Provide outstanding customer service and resolve basic issues or complaints.
- Report anomalies to the Center Manager and, when the Center Manager is absent, the Assistant Store Manager.
- Escalate unresolved safety, store security, or team-member behavior matters to the District Manager when necessary.
- Train and mentor new employees.
- Ensure compliance with company policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
