Lube Technician Key Holder - FT-606
About The Position
The Lube Technician Key Holder supports daily operations at a quick oil change service center. The role includes opening and closing the location, helping lead the team, maintaining efficient workflow, and providing friendly, efficient customer service. The Key Holder performs and oversees oil changes, fluid checks, filter replacements, and other minor vehicle services while maintaining service-bay and customer-area cleanliness and safety. When the Center Manager is absent, the role is responsible for daily bank deposits and securing the location’s safe. The position also includes maintaining supply inventory, training and mentoring new employees, following company policies, and reporting or escalating operational, safety, security, or team-member concerns as appropriate.
Requirements
- Prior experience in a service or retail environment.
- Strong work ethic, dependability, high integrity, and attention to detail.
- Basic mechanical aptitude or willingness to learn.
- Ability to manage time and multitask in a fast-paced setting.
- Excellent communication and customer service skills.
- Availability to work flexible hours, including weekends.
- Must pass a company background check.
- Must be at least 18 years old and have a valid driver’s license.
Nice To Haves
- Automotive experience is a plus.
Responsibilities
- Unlock and secure the location at the beginning and end of shifts.
- When the Center Manager is absent, make daily bank deposits and secure the location’s safe.
- Secure register cash and close the store safe according to established protocols.
- Assist in leading daily operations and maintaining efficient workflow.
- Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
- Maintain inventory of supplies and report needs to the Center Manager.
- Maintain health, safety, and cleanliness standards in service bays and customer areas.
- Provide outstanding customer service and resolve basic issues or complaints.
- Report anomalies to the Center Manager or, when the Center Manager is absent, the Assistant Store Manager.
- Escalate unresolved safety, store-security, or team-member-behavior matters to the District Manager when necessary.
- Train and mentor new employees.
- Ensure compliance with company policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
