Lube Technician Key Holder - FT-8027

GREASE MONKEY INTERNATIONAL•Shelby Charter Township, MI

5d•Onsite

About The Position

The Lube Technician Key Holder supports daily operations at a quick oil change service center. The role is responsible for opening and closing the location, maintaining security and handling cash according to established protocols, helping lead the team, and ensuring efficient, friendly customer service. The Key Holder also performs and oversees oil changes, fluid checks, filter replacements, and other minor vehicle services while maintaining inventory, cleanliness, and safety standards.

Requirements

Prior experience in a service or retail environment.
Strong work ethic, dependability, high integrity, and attention to detail.
Basic mechanical aptitude or willingness to learn.
Ability to manage time and multitask in a fast-paced setting.
Excellent communication and customer service skills.
Availability to work flexible hours, including weekends.
Must pass a company background check.
Must be at least 18 years old and have a valid driver’s license.

Nice To Haves

Automotive experience is a plus.

Responsibilities

Unlock and secure the location at the beginning and end of shifts.
In the absence of the Center Manager, make daily bank deposits and secure the location safe.
Secure register cash and close the store safe in accordance with established protocols.
Assist in leading daily operations and ensuring workflow efficiency.
Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
Maintain inventory of supplies and report needs to the Center Manager.
Uphold health, safety, and cleanliness standards in service bays and customer areas.
Provide outstanding customer service and resolve basic issues or complaints.
Report anomalies to the Center Manager and/or, in the Center Manager’s absence, the Assistant Store Manager.
Escalate unresolved safety, store security, or team member behavior matters to the District Manager when necessary.
Train and mentor new employees.
Ensure compliance with company policies and procedures.