LTSA Program Manager

Mitsubishi Heavy Industries, Ltd.•Orlando, FL

8d•Onsite

About The Position

Mitsubishi Power Americas, Inc. is hiring an LTSA Program Manager to manage and implement Long-Term Agreements (LTSA/LTMA) for power generation services. The role coordinates internal and external resources to fulfill contract requirements, manages scheduled and unscheduled maintenance events, and ensures successful execution of customer agreements. It includes regular customer interaction, event planning, outage execution, and coordination of technical and commercial functions. Candidates must live within a three-hour drive of Greenville, Mississippi, or Alexandria, Louisiana, or be willing to relocate to the area. The role requires travel of up to 30% via land or air, an active driver’s license, and a valid passport. Mitsubishi Power supports 24/7 service operations, and all employees are expected to contribute to this mission.

Requirements

Bachelor’s degree from a four-year college or university plus at least five years of relevant experience or training, or an equivalent combination of education and experience.
Project management or field-related experience in power generation, oil and gas, or utilities.
Ability to read and interpret business journals, technical documentation, and regulations.
Proficiency writing reports and business correspondence and presenting information to diverse audiences.
Ability to compute percentages, area, and volume and apply algebraic and geometric concepts.
Strong analytical and problem-solving skills in varied and non-standard situations.
Ability to interpret written, oral, and visual instructions.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Familiarity with project management and basic database tools.
Must be legally authorized to work permanently in the United States and must not require employer immigration sponsorship now or in the future.
Maintain an active driver’s license and valid passport.
Follow safety protocols, including use of PPE such as hardhats, safety glasses, and fall protection.
Regularly stand, walk, bend, talk, and hear; frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds.
May be exposed to chemicals and loud environments.

Nice To Haves

Gas turbine experience is a plus but not required.

Responsibilities

Manage LTSA/LTMA contracts, including planning and execution of contract scope.
Lead cross-functional planning for outages and ensure clear scope definition.
Manage inspection, repair, and close-out activities.
Present and explain cost or schedule deviations to stakeholders.
Review and approve customer invoices, ensure timely submission and follow-up, monitor accounts receivable, and support collections.
Maintain knowledge of contract terms, contingency plans, and lessons learned.
Travel to customer plant sites for planning and meetings.
Coordinate outage logistics, parts, repairs, and schedule execution.
Track parts history, operating hours, and life-cycle data; expedite parts and ensure timely delivery and return of repaired components.
Work with customers and engineering teams to resolve warranty and technical issues.
Identify opportunities for contract growth and additional sales.
Ensure information accuracy in internal systems for outage planning; maintain warranty, scope, and project-status documentation.
Forecast parts requirements and ensure readiness for upcoming outages.
Provide technical consultation on remaining part life and replacement timing.
At Level II, mentor other LTSA Program Managers, report independently on schedule and budget variances, manage multiple customer contracts and equipment types, and support continuous-improvement initiatives.
Comply with safety policies and procedures and report unsafe conditions.
Support ISO 9001 compliance and related initiatives; participate in efforts to meet departmental and company goals.
Communicate effectively across all organizational levels, protect confidential information, and maintain honesty and integrity.