Evaluates patients referred to for Hospice and Palliative Care to determine appropriateness for admission. Routinely accepts all referrals for Hospice and Palliative Care; does not refuse any patient without prior approval of administration. Consults with physicians, team members, patients and/or family members while establishing a coordinated referral. Evaluates insurance coverage and provides this information to persons involved with billing. Coordinates efforts with Social Services. Notifies the team of patient referrals and provides patient data including essential background information and initial medical orders. Obtains physician verbal orders where needed. Provides feedback to referral sources on referrals as indicated. Responds to telephone inquiries regarding available services and eligibility for same. Collects and maintains statistical data on all referred patients and submits same, as requested, to administration. Registers all patients in the EMR, and responsible for new admission chart generation. Performs ICD-10 coding and patient registration. Collaboratively sets QI agenda for Hospice annually; gathers/tabulates data; presents findings; makes recommendations for change. Participates in committees as assigned. Covers on-call on a rotational basis. Triages patient/family calls from patients interested in hospice and/or palliative care services Triage and schedule Quinlan Palliative Care patients on service and communicate to Nurse Case Manager or NP. Submit weekly report to Nursing Supervisor and Executive Director of Referrals, Admissions and Pending Adheres to employment policies as described in the employee handbook; maintains and respects confidentiality; adheres to all HIPAA regulations. Participates in all required in service education programs and meetings. Demonstrates compliance with the dress code policy by appearing well groomed, wearing ID badge while on duty and maintaining a professional appearance. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree