Low Voltage Systems Specialist

Communications Engineering Company•Grandview, MO
•$25 - $40

About The Position

The Low Voltage Systems Specialist leads the physical installation of security systems on assigned projects and works with the project team to meet safety and quality objectives in accordance with industry codes, standards, and best practices. The role leads project teams during assigned work, supports service ticket completion, and participates in CEC’s 24/7 on-call rotation. This is a safety-sensitive position. The specialist reviews project information, plans resources and site access, coordinates with project managers, and reviews system functionality, schedules, and plans with customers. They oversee site walk-throughs, lead daily project-plan execution, conduct safety and quality inspections, communicate scope changes, inspect installations, address discrepancies, and mentor team members. Duties also include basic programming and configuration, system testing, customer training, project documentation, customer sign-off, and project closeout. The specialist provides feedback to project management, sales, and engineering to improve processes and share project successes.

Requirements

  • At least 4 years of technology experience with CEC or a similar company.
  • Strong communication skills.
  • General construction or mechanical knowledge.
  • Knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
  • Ability to effectively speak and understand English-language communications.
  • Ability to solve problems, think creatively, exercise sound judgment, and make decisions based on accurate and timely analyses.
  • High integrity and dependability, with a strong sense of urgency and results orientation.
  • Ability to stand, walk, climb, sit, and use hands and fingers; lift objects up to 50 pounds; and perform reaching, grasping, and carrying activities.
  • Vision abilities including close, distance, and color vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Two industry certifications, such as NICET, BICSI, or CTS.
  • PC proficiency in a Windows environment and working knowledge of Excel.

Responsibilities

  • Review project information with key personnel and address questions and unknowns.
  • Evaluate potential project problems, impacts, and solutions; coordinate resources, site access, PPE requirements, and equipment with the Project Manager as needed.
  • Review system functionality, schedule, and project plan with customers.
  • Oversee site walk-throughs to verify locations and identify safety hazards.
  • Verify understanding of the project plan and milestones at project kick-off.
  • Lead and follow the daily project work plan, including safe work practices and requirements.
  • Conduct site evaluations, safety inspections, and quality assurance checks to ensure compliance with the project plan.
  • Communicate scope-of-work changes to the assigned Project Lead or Project Manager and adapt the project plan as needed.
  • Inspect installations against CEC quality standards, correct discrepancies, mentor responsible parties, and report recurring issues when necessary.
  • Create project punch lists, perform system testing, coordinate customer training, and complete documentation.
  • Perform basic programming and configuration and connect physical systems to the network as assigned.
  • Assist with onsite training and mentoring of less experienced team members.
  • Conduct customer walk-throughs when possible, submit documentation, obtain customer sign-off, and verify project completion.
  • Provide the Project Manager with feedback on project management processes, procedures, tools, and best practices.
  • Recommend improvements and share project successes with Sales and Engineering.
  • Complete assigned service tickets and support CEC’s 24/7 on-call rotation.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation
  • Health benefits
  • Paid time off
  • Bonus program tied to continuous learning and training
  • Work/life balance
  • Advancement opportunities
  • Professional growth and investment in employee learning
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