Low Voltage Systems Specialist

Communications Engineering Company•Raleigh, NC

About The Position

The Low Voltage Systems Specialist leads the physical installation of communications systems on assigned projects, working with the project team to meet safety and quality objectives and follow industry codes, standards, and best practices. The role leads project teams while they work on assigned projects and supports service ticket completion as assigned, including participation in CEC’s 24/7 on-call rotation. This is a safety-sensitive position. The specialist reviews project information, plans work and resources, coordinates with customers and project personnel, and leads daily project execution. They inspect installation quality, address discrepancies, perform system testing and basic programming or configuration, support customer training, and complete project documentation and closeout. The role also provides input on project processes and recommendations to Sales and Engineering. CEC describes opportunities for advancement and professional growth, a bonus program tied to continuous learning and training, competitive compensation, health benefits, paid time off, and a focus on work/life balance.

Requirements

At least 5 years of technology experience with CEC or a similar company.
At least 1 year of leadership experience with CEC or a similar company.
Strong communication skills.
General construction or mechanical knowledge.
Knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
Ability to speak and understand English-language communications.
Ability to solve problems, think creatively, exercise sound judgment, and make decisions based on accurate and timely analysis.
Integrity, dependability, urgency, and results orientation.
Ability to stand, walk, climb, sit, and use hands and fingers; lift objects up to 50 pounds; and reach, grasp, and carry.
Vision abilities including close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

Three safety-related certifications are preferred.
Two industry certifications, such as NICET, BICSI, or CTS, are preferred.
Industry certifications and training can be obtained during the first year of employment to meet minimum qualifications when applicable.
PC proficiency in a Windows environment and working knowledge of Excel are preferred.

Responsibilities

Review project information with key personnel to resolve questions and unknowns.
Evaluate potential project problems, impacts, and solutions; coordinate resources, site access, PPE requirements, and equipment with the Project Manager as needed.
Review system functionality, schedules, and plans with customers; oversee site walk-throughs to verify locations and identify safety hazards.
Verify understanding of project plans and milestones during project kick-off meetings.
Lead and follow the daily project plan, including safe work practices and requirements.
Conduct site evaluations, safety inspections, and quality assurance checks to verify compliance with the project plan.
Communicate scope-of-work changes to the assigned Project Lead or Project Manager and adapt plans as needed.
Inspect installations and implementation against CEC quality standards; correct discrepancies, mentor responsible parties, and report recurring issues when necessary.
Create project punch lists, perform system testing, coordinate customer training, and complete documentation.
Perform basic programming and configuration and connect physical systems to a network as assigned.
Assist with onsite training and mentoring of less experienced team members.
Conduct customer walk-throughs when possible, submit documentation, obtain customer sign-off, and verify project completion.
Provide the Project Manager with input on project management processes, procedures, tools, and best-practice improvements.
Recommend improvement areas and share project successes with Sales and Engineering.
Support assigned service ticket completion and participate in CEC’s 24/7 on-call rotation.