Low Voltage Systems Specialist

Communications Engineering Company • Raleigh, NC

11d

About The Position

The Low Voltage Systems Specialist leads the physical installation of communications systems on assigned projects and works with the project team to meet safety and quality objectives by following industry codes, standards, and best practices. The role leads project teams during assigned work, supports service-ticket completion, and participates in CEC’s 24/7 on-call rotation. This is a safety-sensitive position.

The specialist reviews project information, plans resources and site access, coordinates with customers and project personnel, and oversees project execution from kick-off through customer sign-off. Responsibilities include inspecting installation quality, conducting system testing, completing documentation, performing basic programming and configuration, and mentoring less experienced team members. The role also provides feedback to project management, sales, and engineering on processes and project outcomes.

Requirements

• At least 5 years of technology experience within CEC or a similar company.
• At least 1 year of leadership experience within CEC or a similar company.
• Strong communication skills.
• General construction or mechanical knowledge.
• Knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
• Ability to speak and understand English for workplace communications.
• Ability to stand, walk, climb, sit, use hands and fingers, and lift objects up to 50 pounds.
• Ability to reach, grasp, and carry objects.
• Ability to meet the job’s stated vision requirements, including close, distance, and color vision, depth perception, and adjustment of focus.

Nice To Haves

• Three safety-related certifications.
• Two industry certifications, such as NICET, BICSI, or CTS.
• PC proficiency in a Windows environment and working knowledge of Excel.

Responsibilities

• Review project information with key personnel to resolve questions and unknowns.
• Evaluate potential project problems, impacts, and solutions; coordinate resources, site access, PPE requirements, and equipment with the Project Manager as needed.
• Review system functionality, schedule, and plans with customers, and oversee site walk-throughs to verify locations and identify safety hazards.
• Verify understanding of the project plan and milestones at kick-off, and oversee site walk-throughs when possible.
• Lead and follow the daily project work plan, including safe work practices and requirements.
• Conduct site evaluations, safety inspections, and quality assurance checks to ensure compliance with the project plan.
• Communicate changes in the scope of work to the assigned Project Lead or Project Manager and adapt the project plan as needed.
• Inspect installations and implementation against CEC quality standards, correct discrepancies, mentor responsible parties, and report recurring issues when necessary.
• Create project punch lists, perform system testing, coordinate customer training, and complete documentation.
• Perform basic programming and configuration and connect physical systems to the network as assigned.
• Assist with onsite training and mentoring of less experienced team members.
• Conduct customer walk-throughs when possible, submit documentation, obtain customer sign-off, and verify project completion.
• Provide the Project Manager with feedback on project management processes, procedures, tools, and best practices.
• Recommend improvement areas and share project successes with Sales and Engineering.
• Support assigned service-ticket completion and participate in CEC’s 24/7 on-call rotation.
• Perform other duties as assigned.

Benefits

• Advancement opportunities, including potential progression to master technician or engineer roles.
• Professional growth and investment in employee learning and training.
• Bonus program tied to continuous learning and training.
• Competitive compensation.
• Health benefits.
• Paid time off.
• Work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed