Low Voltage Systems Specialist

Communications Engineering Company • Cary, NC

11d

About The Position

The Low Voltage Systems Specialist leads the physical installation of communications systems on assigned projects, working with the project team to meet safety and quality objectives in accordance with industry codes, standards, and best practices. The specialist leads project teams while they work on assigned projects and supports service-ticket completion, including CEC’s 24/7 on-call rotation.

The role reviews project information, plans resources and site access, coordinates with customers and project personnel, and oversees project execution. Responsibilities include monitoring safety and installation quality, adapting plans when the scope of work changes, testing and configuring systems, coordinating customer training, and completing project documentation and sign-off. The specialist also mentors less experienced team members and provides feedback to project management, sales, and engineering on process improvements and project outcomes.

This is a safety-sensitive position. Work is mostly indoors, with occasional outdoor activities subject to seasonal temperature fluctuations. The work environment usually has moderate noise. CEC highlights advancement opportunities, investment in professional growth and training, a bonus program tied to continuous learning, competitive compensation, health benefits, and paid time off.

Requirements

• At least 5 years of technology experience at CEC or a similar company.
• At least 1 year of leadership experience at CEC or a similar company.
• Strong communication skills.
• General construction or mechanical knowledge.
• Knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
• Ability to speak and understand English-language communications effectively.
• Ability to problem-solve, think creatively, exercise sound judgment, and make decisions based on accurate and timely analysis.
• Integrity, dependability, a strong sense of urgency, and results orientation.
• Ability to stand, walk, climb, sit, and use hands and fingers; lift objects up to 50 pounds; and perform reaching, grasping, and carrying activities.
• Vision abilities including close, distance, and color vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Three safety-related certifications are preferred.
• Two industry certifications, such as NICET, BICSI, or CTS, are preferred.
• Industry certifications and training can be obtained during the first year of employment to meet minimum qualifications when applicable.
• PC proficiency in a Windows environment and working knowledge of Excel are preferred.

Responsibilities

• Review project information with key personnel and address questions or unknowns.
• Evaluate potential project problems, impacts, and solutions; coordinate resources, site access, PPE requirements, and equipment with the Project Manager as needed.
• Review system functionality, schedule, and plans with customers; oversee site walk-throughs to confirm locations and identify safety hazards.
• Verify understanding of project plans and milestones during kick-off meetings; oversee site walk-throughs when possible.
• Lead and follow the daily project work plan and safe-work requirements.
• Conduct site evaluations, safety inspections, and quality assurance checks to verify compliance with the project plan.
• Communicate changes to the scope of work to the assigned Project Lead or Project Manager and adapt the plan as needed.
• Inspect installations and implementation against CEC quality standards, correct discrepancies, mentor responsible parties, and report recurring issues when necessary.
• Create project punch lists, perform system testing, coordinate customer training, and complete documentation.
• Perform basic programming and configuration and connect physical systems to the network as assigned.
• Train and mentor less experienced team members onsite.
• Conduct customer walk-throughs when possible, submit documentation, obtain customer sign-off, and verify project completion.
• Provide the Project Manager with input on project-management processes, procedures, tools, and best practices.
• Recommend improvements and share project successes with Sales and Engineering.
• Support assigned service-ticket completion and participate in CEC’s 24/7 on-call rotation.
• Perform other duties as assigned.

Benefits

• Advancement opportunities, including potential progression to master technician or engineer roles.
• Investment in employee development and a bonus program tied to continuous learning and training.
• Work/life balance.
• Competitive compensation.
• Health benefits.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed