LOUNGE ASSISTANT MANAGER

Town Pump, Inc.•Billings, MT

About The Position

Montana’s Best Casinos is seeking a motivated, outgoing Lounge Assistant Manager to help create a comfortable and fun environment for guests and provide attentive, personalized service. The assistant manager is accountable for customer service during shifts and for accounting decisions consistent with Casino Operations standards, policies, and procedures. The role assists with planning, leadership, organization, and follow-up for office procedures, vendor invoicing, computer data entry, and shortage controls. The Lounge Assistant Manager sets a professional example for coworkers and must be trained to perform manager duties when the manager is absent, including payroll, inventories, scheduling, counseling reports, retraining, and machine repairs. The position also covers office administration, casino paperwork and reporting, cash and inventory controls, liquor ordering and auditing, deposits, sales and purchase records, and casino safety. Nights, weekends, and holidays are required, and the employee must have a way to be contacted.

Requirements

Must be able to fill in for the manager and handle all manager tasks in the manager’s absence.
Must work nights, weekends, and holidays.
Must have a way to be contacted, such as a phone, message phone, cell phone, or pager.

Responsibilities

Be accountable for customer service during the shift and make accounting decisions consistent with Casino Operations standards, policies, and procedures.
Assist with planning, leading, organizing, and following up on office procedures, vendor invoicing, computer data entry, and shortage controls.
Set a professional example for coworkers in attitude, teamwork, customer service, and casino operations.
Learn and perform manager duties in the manager’s absence, including payroll, inventories, scheduling, issuing counseling reports, retraining, and machine repairs.
Handle and screen phone calls; order office supplies to maintain an effective in-stock position; and process invoices, including auditing cost and retail price.
Prioritize and organize office tasks and follow-up; safeguard casino assets; control the casino cash fund and inventories; and audit shift reports.
Complete casino paperwork, daily reports, daily purchase records, inventory mark-up and mark-down adjustments, and casino payroll records accurately.
Manage vendor controls and invoice handling; prepare and complete liquor orders; check in deliveries; stock the liquor store; and maintain it to company standards.
Maintain accurate liquor product pricing for company promotions and in accordance with state regulations.
Balance to six-week analysis reports, prepare the liquor store for liquor audits, and perform liquor audits.
Prepare bank deposits for the manager’s inspection and approval.
Enter and record sales and purchases in the casino’s running book.
Be responsible for casino safety.
Work nights, weekends, and holidays and maintain a way to be contacted.