Lot Porter Used - Cadillac of Las Vegas

Sonic Automotive•Las Vegas, NV
•Onsite

About The Position

The Service Porter supports the service department by greeting customers, moving and parking vehicles, and keeping the dealership’s service area clean, organized, and efficient. The role helps create a positive customer experience while maintaining smooth service drive operations. The position is full-time, with availability required Tuesday through Saturday. The listed schedule is Tuesday through Friday, 9 a.m. to 6 p.m., and Saturday, 8 a.m. to 2 p.m.; Sunday and Monday are off. Compensation is $15.00 to $18.00 per hour, depending on experience and qualifications.

Requirements

  • Valid driver’s license with a good driving record.
  • Ability to drive both manual and automatic vehicles, or willingness to learn if required.
  • Comfort working outdoors in various weather conditions.
  • Strong customer service and communication skills.
  • Reliable, punctual, and able to follow directions.
  • Authorized to work in the USA.
  • Willing to undergo pre-employment drug testing, a background check, and an MVR check.

Nice To Haves

  • Previous experience as a porter, valet, or in a similar automotive or customer service role.
  • Familiarity with dealership operations or service drive processes.

Responsibilities

  • Greet customers entering the service area, answer questions, and direct them to the appropriate person or location.
  • Determine whether customers have service appointments and record customer name, VIN, tag number, and mileage; note existing vehicle damage during a walk-around.
  • Move and park vehicles on dealership premises to maintain smooth traffic flow.
  • Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
  • Keep the lot, driveways, and sidewalks clean, organized, and presentable.
  • Provide customer service and direct guests to the correct personnel.
  • Retrieve customer vehicles at the cashier for pick-up, deliver vehicles, and thank customers.
  • Install disposable seat covers, steering wheel covers, floor mats, and ID tags in vehicles.
  • Assist the service department as needed, including replenishing fluids or providing minor vehicle assistance.
  • Follow company safety policies and immediately report accidents to a manager or supervisor.

Benefits

  • Medical, dental, and vision coverage.
  • Health savings account (HSA).
  • 401(k).
  • Paid time off (PTO).
  • Special benefits for purchasing and leasing a car.
  • Personal Automotive Concierge Service.
  • Training and opportunities for internal advancement.
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