Lot Operations Specialist- ICC (Manheim)

Cox Communications • Davie, FL

10d • Onsite

About The Position

This role is responsible for managing tracker inventory within the ICC office, including scanning, charging, testing, organizing, and preparing trackers for deployment. The specialist will conduct inventory audits, manage tracker inventory, reconcile billing invoices, and handle defective trackers. They will also package and ship equipment, monitor vehicle inventory volumes to anticipate needs, and coordinate with leadership to maintain appropriate tracker inventory levels. The role involves reviewing inventory analytics dashboards, monitoring program metrics, communicating inventory status, and working to prevent tracker leakage. The specialist will serve as the primary point of contact for tracker inventory for Lot Operations teams and assist vendors, dealers, third parties, and employees with related questions. Additionally, they will maintain ICC office equipment, promote process improvements, deliver training, and participate in program calls and deployments. A strong commitment to safety is required, including following safety procedures and participating in Safety Excellence initiatives. The role also includes assisting with monthly lot scans for inventory and performing other assigned duties.

Requirements

• High School Diploma/GED plus 3 years of related work experience OR any degree or certification above a High School Diploma/GED plus 1 year of related work experience OR 5 years of related work experience.
• Safe drivers needed; valid driver’s license required.
• Must be able to clear a pre-employment drug test.
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
• No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Responsibilities

• Maintain inventory of trackers in the ICC office, including scanning trackers as they are returned from exit gates and checking them in and out of inventory.
• Charge, test, organize, and prepare trackers for deployment into the field.
• Conduct bi-weekly inventory audits, including trackers located in the office, at gates, and other assigned areas.
• Accountable for tracker inventory management and reconciliation of billing invoices.
• Retrieve and evaluate trackers requiring further attention (RFA) and determine appropriate corrective actions.
• Return defective trackers and ensure system records, billing, and replacement orders are accurately processed.
• Package and ship trackers and other equipment as required.
• Monitor vehicle inventory volumes and fluctuations to anticipate inventory needs and coordinate with leadership and the Global Control Manager (GCM) to maintain appropriate tracker inventory levels.
• Review and interpret inventory analytics dashboards and monitor adherence to program metrics.
• Proactively communicate inventory status, risks, and opportunities to leadership and GCM.
• Monitor tracker leakage and work with operational teams to maintain healthy inventory levels and achieve program targets.
• Build and maintain relationships with Lot Operations teams and serve as the primary point of contact regarding tracker inventory.
• Assist vendors, dealers, third parties, and employees with questions regarding policies, procedures, processes, status updates, and issue resolution.
• Maintain ICC office equipment, including TC75 devices, printers, batteries, and related hardware.
• Promote and support process improvements, project adoption, and operational excellence initiatives.
• Deliver Lot Vision training and reinforce project standards, operating procedures, best practices, and performance metrics.
• Participate in ICC and Lot Vision program calls, sharing best practices and supporting program advancement.
• Assist with Lot Vision deployments and operational support.
• Demonstrate a strong commitment to safety by following all safety and health procedures and actively participating in Safety Excellence initiatives.
• Help support monthly lot scan for inventory.
• Perform other duties as assigned by management.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month
• seven paid holidays throughout the calendar year
• additional paid time off in the form of bereavement leave
• time off to vote
• jury duty leave
• volunteer time off
• military leave
• parental leave
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED