Lead Lot Operations Specialist (Manheim)
About The Position
The Lead Lot Operations Specialist supervises and directs the daily activities of lot personnel and the lot operations function for the Auction. The role ensures vehicles are efficiently, orderly, and properly checked in, staged, and moved around the lot and through production points. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with availability required for weekend rotations. The position is onsite at a specified Cox location and does not require travel. The role leads vehicle check-in and lot workflow, coordinates vehicle movement from check-in to sale staging, oversees vehicle receipt and parking, and provides customer service. It also prepares operational paperwork and reports, maintains lot equipment, and directs employee work. The specialist assists the Supervisor with employee counseling, discipline, performance monitoring, and appraisals, and performs other duties as assigned. The position requires a high school diploma or GED plus qualifying experience, or an alternative combination of education and experience. A valid driver's license, safe driving, and the ability to operate vehicles with standard and automatic transmissions are required. The work involves frequent outdoor exposure and physical activity, including standing, walking, reaching, bending, kneeling, climbing, and handling items weighing 1–30 pounds. Occasional exposure to mechanical, electrical, and chemical hazards and moderate noise is noted.
Requirements
- High school diploma or GED and 7 years of experience; alternatively, a degree or certification beyond a high school diploma/GED in a related discipline and 5 years of experience; or 9 years of experience in a related field.
- Strong communication and interaction skills.
- Competent supervisory skills and excellent organizational skills.
- Safe driving ability and a valid driver's license.
- Ability to drive vehicles with standard and automatic transmissions.
Nice To Haves
- Basic computer skills.
- Knowledge of OSHA and EPA regulations.
Responsibilities
- Direct daily vehicle check-in operations by leading and coordinating drivers' activities and workflow.
- Coordinate movement of vehicles from check-in to sale staging to ensure efficient lot operations.
- Oversee incoming vehicles being received, stocked in, numbered, and parked in the proper areas.
- Provide quality service and interact with customers to resolve problems.
- Complete paperwork and reports on sales lot activities, including accounts receivable, lot maps, and no-sales reports.
- Inspect and maintain lot operations equipment and ensure it is functional and in good working condition.
- Supervise and direct lot operations employees by establishing procedures and schedules, expediting workflow, assigning duties, and monitoring accuracy and policy compliance.
- Assist the Supervisor with employee counseling and discipline as necessary.
- Under the Supervisor's direction, plan, monitor, and evaluate employee job performance, and assist the manager with performance appraisals.
- Perform other duties as assigned by the manager.
Benefits
- At least 16 hours of paid time off per month.
- Seven paid holidays per calendar year.
- Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- Potential health care insurance, including medical, dental, and vision coverage.
- Potential 401(k) retirement planning.
- Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
