Lot Operations Specialist II (Manheim)

Cox Communications • Carleton, MI

3d • Onsite

About The Position

The Lot Operations Specialist II directs daily vehicle check-in and lot operations, coordinating driver workflow and vehicle movement from check-in to sale staging. The role oversees receiving, stocking in, numbering, and parking incoming vehicles in the correct areas, maintains vehicle placement within assigned zones, and uses supervisor information and Lot Ops dashboards to make staging and movement decisions. The specialist works with crew leaders and managers to prioritize inventory and communicate inventory status, stages vehicles safely for efficient transport, confirms vehicle operability, and engages service or tow teams when needed. The position also labels vehicles with sale and routing information, supports continuous improvement in safety and vehicle movement, and provides customer service to resolve issues.

The role directs and monitors lot operations employees, including assigning duties, setting schedules, expediting workflow, and checking accuracy and compliance with procedures. Under supervisor direction, the specialist assists with employee counseling, discipline, performance monitoring, and appraisals. The specialist inspects and maintains lot equipment, follows and models company safety procedures, treats employees respectfully, and implements company policies related to employee and customer conduct. Other duties may be assigned by management.

This is an evening-shift position at a specified Cox location, with no remote-work option and no travel. The role requires a valid driver’s license and a safe driving record. A pre-employment drug test is required; the company does not currently test for marijuana pre-employment for this role. The workplace prohibits possession, use, or being under the influence of drugs illegal under federal or state law during work hours, on company property, or in company vehicles.

Requirements

• High school diploma/GED plus 3 years of related work experience, or a degree or certification above high school diploma/GED plus 1 year of related work experience, or 5 years of related work experience.
• Valid driver’s license required; safe drivers are needed.
• Must clear a pre-employment drug test.
• Must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Responsibilities

• Direct the daily operation of the vehicle check-in area and coordinate drivers’ activities and workflow.
• Coordinate vehicle movement from check-in to sale staging to support efficient lot operations.
• Oversee the receipt, stocking-in, numbering, and correct parking of incoming vehicles.
• Provide quality customer service and resolve problems that may occur.
• Inspect and maintain lot operations equipment to ensure it is functional and in good working condition.
• Direct and monitor lot operations employees by setting procedures and schedules, assigning duties, expediting workflow, and checking accuracy and compliance with policies.
• Assist the Supervisor with employee counseling and discipline as necessary.
• Under the Supervisor’s direction, plan, monitor, and evaluate employee performance and assist the manager with performance appraisals.
• Organize and maintain vehicle placement within assigned zones or move areas according to established standards.
• Use Supervisor information and Lot Ops dashboards daily to make decisions about staging vehicles in assigned zones.
• Contribute to continuous improvement in the safety and efficiency of vehicle movement in assigned areas.
• Move and safely stage vehicles at their proper work destinations to reduce multiple drop-off points and incomplete loads.
• Confirm vehicles can operate safely and engage service and tow teams when inoperable vehicles are found.
• Apply sale and routing labels to vehicles to maintain accurate movement records and avoid requiring crew leaders to label staged units before transport.
• Communicate inventory levels and priorities in assigned move areas with crew leaders and managers.
• Model Cox and Manheim values, treat employees respectfully, and implement company policies related to employee and customer conduct.
• Follow and model company safety and health procedures.
• Perform other duties assigned by management.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Additional paid time off may include bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits may include medical, dental, and vision insurance; 401(k); and paid days off such as sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED