Lead Lot Operations Specialist (Manheim)

Cox Communications • Elkridge, MD

6d • Onsite

About The Position

The Lead Lot Operations Specialist supervises and directs the daily lot personnel and lot operations function for the auction. The role ensures vehicles are checked in, staged, and moved efficiently, orderly, and properly across the lot and through production points. It is an onsite position at a specified Cox location, with no remote option. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with availability for weekend rotations required. The position may be eligible for additional compensation, such as commission or an incentive program.

The role leads and coordinates drivers and lot operations employees, oversees vehicle check-in and placement, supports customer service, completes operational paperwork and reports, and inspects lot equipment. It also assists the Supervisor and manager with employee counseling, performance monitoring, and appraisals. The position requires a high school diploma or GED and relevant experience, or an alternative combination of related education and experience. A valid driver's license and the ability to drive standard and automatic transmission vehicles are required. The work involves regular standing and walking, occasional exposure to mechanical, electrical, and chemical hazards, frequent outdoor weather exposure, and moderate noise.

Requirements

• High school diploma or GED and 7 years of experience; alternatively, a related degree or certification beyond high school/GED and 5 years of experience; or 9 years of experience in a related field.
• Strong communication and interaction skills.
• Competent supervisory skills and excellent organizational skills.
• Valid driver's license and a safe driving record/ability to drive safely.
• Ability to drive vehicles with standard and automatic transmissions.
• Must clear a pre-employment drug test. The company does not currently administer a pre-employment marijuana drug test for this position; use or possession of drugs illegal under federal or state law during work hours, on company property, or in company vehicles is prohibited.
• Must be currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

• Basic computer skills.
• Knowledge of OSHA and EPA regulations.

Responsibilities

• Direct daily vehicle check-in operations and lead and coordinate driver activities and workflow.
• Coordinate vehicle movement from check-in to sale staging to ensure efficient lot operations.
• Ensure incoming vehicles are received, stocked-in, numerated, and parked in the proper areas.
• Provide quality service and interact with customers to resolve problems.
• Complete paperwork and reports on sales lot activities, including accounts receivable, lot maps, and no-sales reports.
• Inspect and maintain lot operations equipment and ensure it is functional and in good working condition.
• Supervise and direct lot operations employees by determining work procedures, preparing schedules, expediting workflow, assigning duties, and monitoring accuracy and compliance with policies and procedures.
• Assist the Supervisor with employee counseling and discipline as necessary.
• Under the Supervisor's direction, plan, monitor, and evaluate employee job performance, and assist the manager with performance appraisals.
• Perform other duties as assigned by the manager.

Benefits

• At least 16 hours of paid time off each month.
• Seven paid holidays per calendar year.
• Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning.
• Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED