Lot Auditor - Savannah, GA

Parking Management Company•Savannah, GA
•$17 - $17•Onsite

About The Position

The Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests by directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The role supports parking operations by delivering customer service, enforcing parking policies, and maintaining a safe, clean, and efficient environment. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in varying weather conditions. The position involves ticketing and payments, revenue and activity documentation, vehicle and key records, parking lot security and maintenance, and regular communication with the team. Work may take place indoors and outdoors in active parking environments. Schedule flexibility is essential, and shifts may include nights, weekends, and holidays. Team members may need to use a personal cell phone for work-related communications or mobile apps; reimbursement follows company policy when applicable. This is a non-exempt, hourly position. Employment with PMC is at-will. The role reports to the Commercial Parking Manager or Hotel Self Parking Manager.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and reliable transportation.
  • Maintain a clean motor vehicle record, with no more than three moving violations within the past three years.
  • Successfully complete a background check and maintain eligibility throughout employment.
  • Ability to stand, walk, and lift up to 50 pounds for extended periods.
  • Comfort working indoors and outdoors in various weather conditions.
  • Maintain a clean, professional appearance and adhere to uniform and grooming standards.
  • Schedule flexibility, including availability for shifts that may include nights, weekends, and holidays.
  • Excellent communication skills, including active listening, clear articulation, and a courteous, professional demeanor.
  • Ability to manage guest interactions with patience, empathy, and attention to detail, and collaborate with team members, supervisors, and clients.
  • Remain alert to surroundings in active parking environments, including moving vehicles and changing weather conditions.

Nice To Haves

  • Previous customer service experience.
  • Positive, helpful attitude.

Responsibilities

  • Issue tickets, handle payments accurately, and track money and paperwork responsibly.
  • Complete shift logs, track tickets and revenue, and document parking activity.
  • Label keys, record vehicle details, and maintain organized records of parked cars.
  • Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
  • Keep the parking area and booth clean and presentable, and assist with light cleaning or janitorial tasks as needed.
  • Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
  • Use radios appropriately, stay in contact with the team, and support a positive work environment.
  • Arrive on time, follow company policies, and maintain a professional appearance and attitude.
  • Perform other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Benefits

  • Medical, vision, and dental insurance.
  • Life insurance and critical illness supplemental insurance.
  • Bonus opportunities.
  • Internal leadership development program.
  • Paid time off.
  • Paid training.
  • Tuition assistance through Belleview University.
  • Nationwide discounts through Perks at Work.
  • Overtime pay for non-exempt employees when applicable, including hours worked over 40 in a workweek at one and one-half times the regular hourly rate.
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