Lost and Found Dept Representative at SFO Airport - $22.55 w Health, $25.00 wo

Hallmark Aviation Services•San Francisco, CA

6d•$23 - $25•Onsite

About The Position

Hallmark Aviation Services is hiring a customer service representative for its Lost and Found Department at San Francisco International Airport. The representative assists customers during business hours, processes and verifies lost-item records, collects and secures found items, and supports the movement of goods in and out of secured lockers. The role involves learning Lost and Found software and working in a fast-paced airport operation while delivering a high standard of customer and client service. The posting offers part-time and full-time positions and describes the opportunity as an entry-level airline role.

Requirements

At least 18 years old.
High school diploma or GED.
Valid authorization to work in the United States.
Able to speak, read, and write in English.
Basic math skills, including addition, subtraction, division, and multiplication.
Computer literacy.
Organized, detail-oriented, and able to use sound judgment to make quick decisions.
Effective verbal and written communication and listening skills.
Ability to multitask and work in a fast-paced environment under pressure and deadlines.
Ability to read and comprehend reference materials, instructions, policies, and procedures.
Ability to work a flexible schedule, including weekends, holidays, and overtime.
Ability to lift, push, pull, and carry up to 70 pounds.
May need to stand and walk for long periods.
Drug screening is required at the time of hire.

Nice To Haves

Additional language skills.

Responsibilities

Assist customers at the walk-up window during business hours.
Answer phones during business hours.
Enter required information into the Lost and Found system.
Research and verify information before releasing items.
Collect lost items from terminals and other airport areas.
Photograph and log items.
Receive, count, document, and secure items in a lockable container, such as a safe.
Move goods and materials into and out of secured lockers.
Learn and use Lost and Found software.
Provide effective customer and client service and solve operational problems.
Work varied hours, including weekends and holidays.