Lost and Found Dept Representative at SFO Airport - $22.55 w Health, $25.00 wo

Hallmark Aviation Services • San Francisco, CA

6d • Onsite

About The Position

Hallmark Aviation Services is hiring customer service agents to provide service to domestic and international airline customers at San Francisco International Airport. This entry-level role works in the airport’s Lost and Found Department and involves assisting customers, handling and recording lost property, and using the Lost and Found system. The role requires a customer-focused, organized employee who can make decisions, communicate effectively, and work in a fast-paced operation. Full-time and part-time hours are available, and the schedule is to be determined. The posting lists pay of $22.55 with health coverage or $25.00 without medical coverage. Mandatory training lasts two weeks and must be completed successfully.

Requirements

• Be at least 18 years old.
• Have a high school diploma or GED.
• Have valid U.S. work authorization and be eligible to work in the United States.
• Speak, read, and write English; English proficiency is required.
• Have a flexible schedule and be able to work weekends, holidays, varied hours, and overtime.
• Have basic math skills, including addition, subtraction, division, and multiplication.
• Be computer literate.
• Communicate effectively verbally and in writing and demonstrate good listening skills.
• Be organized, detail-oriented, and able to multitask in a fast-paced environment.
• Make quick and rational decisions and solve problems.
• Read and comprehend reference materials, instructions, policies, and procedures.
• Be able to lift, push, pull, and carry up to 70 pounds.
• Be able to stand and walk for long periods.

Nice To Haves

• Knowledge of additional languages.

Responsibilities

• Assist customers during business hours at the walk-up window and by telephone.
• Enter required information into the Lost and Found system and learn to use the software.
• Research and verify information before releasing items.
• Collect lost items from airport terminals and other areas of the airport grounds.
• Photograph and log items.
• Receive, count, document, and secure items in a lockable container such as a safe.
• Move goods and materials into and out of secured lockers.
• Focus on customer and client satisfaction and maintain a high standard of service.
• Solve daily problems and make quick decisions within the operation.
• Complete two weeks of mandatory training successfully.

Benefits

• Medical benefits are listed at $22.55 with health coverage; the posting also lists $25.00 without medical coverage.
• Voluntary dental and vision coverage.
• Matching 401(k) plan.
• Paid training.
• Advancement opportunities.
• Amazon incentives.
• Travel perks.
• Paid parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED