Loss Prevention Part time

BJ's Wholesale Club•Hamburg, NY

About The Position

The Loss Prevention team member performs merchandise protection procedures, monitors activity at club entrances and exits, and provides superior customer service to members. The role supports club policies, procedures, and compliance while helping maintain a safe, positive environment for members and team members. It also includes carrying out the company’s member-service and club standards, working collaboratively toward team goals, and adapting to changing business needs. The position requires regular attendance and may involve performing duties in other departments as needed. Work is spent standing and moving about on hard surfaces, with occasional bending, pulling, reaching, stooping, climbing ladders or step stools, and lifting up to 50 pounds. The role may involve exposure to indoor and outdoor temperatures.

Requirements

Strong interpersonal skills and attention to detail.
Ability to use a smart handheld device.
Must successfully complete required training and certification processes.
Must have been employed with the company for at least 6 months.
Must be at least 18 years old, except in Indiana, where the minimum age is 19, and Delaware, where the minimum age is 21.
Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

Basic math skills.

Responsibilities

Greet, assist, and thank members promptly and professionally; resolve concerns courteously and escalate issues to management when needed.
Follow merchandise protection procedures and shrink alert protocols, and maintain the AP Alert Binder according to AP standards.
Follow BEST procedures by cross-checking merchandise against member register receipts and verifying high-value items.
Record register receipt discrepancies and notify the front line so they can be corrected promptly.
Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
Inspect known repack articles to ensure repack awareness guidelines are followed.
Monitor member and visitor traffic entering and exiting the club.
Respond to Electronic Article Surveillance (EAS) alarms according to established procedures.
Maintain safety standards for members and team members.
Inspect team members’, members’, and vendors’ bags, backpacks, briefcases, and lunch boxes as they leave the building.
Process empty water jug return vouchers for members.
Maintain club policies and procedures and perform other assigned duties, including working in other departments as needed.
Maintain regular, predictable, full attendance.
Support daily GOLD Member Standards and club standards, including keeping the club clean, organized, and ready for members.
Understand how to access and read department production or financial performance reporting and how execution affects business results.

Benefits

Weekly pay
Access to earned pay before payday through Daily Pay; a fee may apply
Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household
Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave
Three medical plan options
Optional dental insurance
Optional vision insurance
Health Savings Account (HSA) options
Flexible spending account options
401(k) retirement savings plan with company match for team members age 18 and older
Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount; eligibility requirements vary by position