Loss Prevention Part time

BJ's Wholesale Club • Hamburg, NY

3d • $17 - $21 • Onsite

About The Position

Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members. The role supports club policies, procedures, and compliance; helps maintain a safe and positive environment; and delivers service in line with BJ’s GOLD Member and club standards. Team members are expected to work collaboratively, act with honesty and integrity, maintain a friendly and positive attitude, and adapt to changing business needs.

Requirements

• Strong interpersonal skills and attention to detail.
• Ability to use a smart handheld device.
• Successfully complete required training and certification processes.
• Must have been employed with the company for at least 6 months.
• Must be at least 18 years old, except in Indiana, where the minimum age is 19, and Delaware, where the minimum age is 21.

Nice To Haves

• Basic math skills.

Responsibilities

• Greet, assist, and thank members promptly and professionally; resolve concerns courteously and escalate issues to management when necessary.
• Maintain a clear understanding of merchandise protection procedures and shrink alert protocols.
• Review and maintain the AP Alert Binder according to AP standards.
• Follow BEST procedures, cross-check merchandise against member register receipts, verify high-dollar items, record discrepancies, and notify the front line so issues can be corrected.
• Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
• Inspect known repack articles to ensure repack awareness guidelines are followed.
• Monitor member and visitor traffic entering and exiting the club.
• Respond to Electronic Article Surveillance (EAS) alarms according to established procedures.
• Maintain high safety standards for members and team members.
• Inspect team members’, members’, and vendors’ bags, backpacks, briefcases, and lunch boxes as they leave the building.
• Process empty water jug return vouchers for members.
• Maintain all club policies and procedures.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off that includes vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options.
• Optional dental and vision coverage.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan allowing shares of BJ’s common stock to be purchased at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed