Loss Prevention Specialist

Albertsons • Dallas, TX

5d

About The Position

The Loss Prevention Specialist helps maintain a safe, secure, and compliant store environment for customers, associates, and vendors. The role focuses on theft deterrence, shrink reduction, safety, compliance, and operational excellence while providing customer service. It is a dynamic, fast-paced position that supports a secure shopping environment and a culture of accountability.

The specialist monitors store activity and checkout transactions, investigates suspected theft and other incidents, conducts audits, operates asset protection equipment, and documents findings. The role also works with store leadership, associates, and law enforcement as needed, and helps communicate loss prevention, safety, and compliance practices.

Requirements

• Strong customer service mindset and ability to remain calm and professional in high-pressure or confrontational situations.
• Excellent observation and attention to detail.
• Strong communication and interpersonal skills.
• Sound judgment and decision-making ability.
• Ability to work independently and as part of a team.
• Strong situational awareness and ability to assess and respond quickly to safety or security concerns.
• Analytical thinking to identify irregular activity and interpret POS or operational data.
• Ability to document investigations clearly, accurately, and professionally.
• Comfort operating, maintaining, and troubleshooting surveillance and security equipment.
• Ability to remain alert and engaged during extended periods of standing or walking.
• Ability to respond effectively and decisively in emergency or high-risk situations.
• Flexible availability, including nights, weekends, and holidays, and ability to work varied schedules.
• Reliable attendance and adherence to company safety, loss prevention, and conduct policies.

Responsibilities

• Maintain a visible presence to support a safe and secure store environment while delivering customer service.
• Monitor checkout areas and review exception reports to identify fraud, associate dishonesty, and cash-handling policy violations.
• Conduct store surveillance to detect theft, safety risks, and operational issues.
• Apprehend individuals committing theft in accordance with company policies and applicable laws, with the safety of all parties in mind.
• Respond to electronic article surveillance (EAS) alarms and investigate incidents.
• Monitor receiving and storage areas and conduct delivery audits to detect vendor fraud and check procedural compliance.
• Conduct and document inspections and audits related to shrink control, safety, and physical security standards; communicate findings.
• Maintain and operate asset protection equipment, including CCTV, EAS systems, and alarm systems.
• Conduct investigations as directed, document them thoroughly, and partner with store leadership and law enforcement as needed.
• Train and communicate with associates on loss prevention, safety, and compliance practices, and identify and address unsafe conditions.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay.
• Training, career growth, and development.
• Inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed