Loss Prevention Specialist

Albertsons Companies•Durant, OK

About The Position

The Loss Prevention Specialist helps create a safe, secure, and compliant store environment for customers, associates, and vendors. The role focuses on theft deterrence, shrink reduction, safety, policy compliance, and operational excellence while delivering customer service. Work takes place in a dynamic, fast-paced store environment and involves surveillance, incident response, audits, investigations, documentation, and collaboration with store leadership and law enforcement as needed. The position requires flexible availability, including nights, weekends, and holidays, and the ability to work varied schedules. Travel is not required.

Requirements

  • Strong customer-service mindset and ability to remain calm and professional in high-pressure or confrontational situations.
  • Excellent observation skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Sound judgment and decision-making ability.
  • Ability to work independently and as part of a team.
  • Knowledge of company loss-prevention policies and procedures.
  • Basic understanding of legal requirements and interactions with law enforcement.
  • Knowledge of cash-handling practices and point-of-sale (POS) transaction review.
  • Knowledge of safety, compliance, and operational standards.
  • Strong situational awareness and ability to quickly assess and respond to safety or security concerns.
  • Analytical thinking to identify irregular activity and interpret POS or operational data.
  • Ability to document investigations clearly, accurately, and professionally.
  • Comfort operating, maintaining, and troubleshooting surveillance and security equipment.
  • Ability to remain alert and engaged during extended periods of standing or walking.
  • Ability to respond effectively and decisively in emergency or high-risk situations.
  • Flexible availability, including nights, weekends, and holidays, and ability to work varied schedules.
  • Reliable attendance and adherence to company safety, loss-prevention, and conduct policies.

Responsibilities

  • Maintain a visible presence to support a safe and secure store environment while providing customer service.
  • Monitor checkout areas and review exception reports to identify fraud or associate dishonesty and verify compliance with cash-handling policies.
  • Conduct store surveillance to detect theft, safety risks, and operational issues.
  • Apprehend individuals committing theft in accordance with company policies and applicable laws, while ensuring the safety of all parties.
  • Respond to electronic article surveillance (EAS) alarms and investigate incidents.
  • Monitor receiving and storage areas and conduct delivery audits to detect vendor fraud and verify procedural compliance.
  • Conduct shrink-control, safety, and physical-security inspections and audits; document and communicate findings.
  • Maintain and operate asset-protection equipment, including CCTV, EAS systems, and alarm systems.
  • Conduct investigations as directed, document them thoroughly, and partner with store leadership and law enforcement as needed.
  • Train and communicate with associates about loss prevention, safety, and compliance practices, and identify and address unsafe conditions.

Benefits

  • Competitive wages paid weekly.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
  • Training, career growth, and development.
  • An inclusive work environment with colleagues who reflect the communities served.
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