Loss Prevention Officer-Part-Time
About The Position
At Battle House Hotel and Spa, the Loss Prevention Officer assists in the daily operation of the Loss Prevention Department. The role helps protect the hotel’s property and guests by conducting patrols and security checks, identifying unusual circumstances and safety violations, and resolving hazards. The officer also responds promptly and professionally to guest service calls, providing exceptional customer service and supporting a positive guest experience. The position includes using surveillance technology, conducting risk assessments and safety audits, coordinating with emergency services and law enforcement, documenting incidents through a digital reporting system, maintaining a visible security presence, supporting access control, and communicating incident response protocols.
Requirements
- Exceptional customer service skills.
Responsibilities
- Conduct regular patrols and security checks to detect and prevent fire hazards, theft, vandalism, and unauthorized entry.
- Identify unusual circumstances, irregularities, and safety violations, and resolve safety hazards when found.
- Respond promptly and professionally to guest service calls.
- Use security cameras and other surveillance technology to monitor buildings, grounds, and work sites and deter threats.
- Conduct risk assessments and safety audits, identifying and addressing potential hazards and vulnerabilities.
- Establish communication with local emergency services and collaborate with law enforcement agencies.
- Use a digital incident reporting system to document and follow up on safety hazards, security breaches, and suspicious activities.
- Maintain a visible security presence throughout the property and provide proactive assistance to guests and associates.
- Engage with guests in a friendly and approachable manner while maintaining security measures.
- Integrate access control systems to safeguard restricted areas and reduce unauthorized access.
- Develop and communicate incident response protocols for different scenarios.
Benefits
- Collaborative work environment
- Opportunities for growth
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
