Loss Prevention 3rd shift

Concord Hospitality Enterprises•Dayton, OH
•$17 - $20

About The Position

The Loss Prevention Officer safeguards the well-being of hotel guests and associates and protects hotel property. The role helps ensure that safety and security measures are consistently upheld. It requires composure under pressure, dependability, and the ability to work cooperatively in a team-oriented environment. The officer patrols hotel property, responds to safety, security, and operational requests, assists sick or injured people, and documents incidents and investigations. The position also supports supervisors with alarm and fire safety systems and building security. Work may include varied shifts, including nights, weekends, and holidays.

Requirements

  • Strong interpersonal and customer service skills and a calm, professional demeanor.
  • Dependability and reliability in high-pressure situations.
  • Knowledge of safety and emergency procedures.
  • Attention to detail and strong organizational and documentation skills.
  • Flexibility to work varied shifts, including nights, weekends, and holidays.

Nice To Haves

  • Prior experience in security, law enforcement, or hospitality.

Responsibilities

  • Patrol hotel property to ensure the safety of guests, associates, and assets.
  • Respond to house calls and assist guests and employees with safety, security, and operational needs.
  • Initiate and follow up on investigations of crimes committed against the hotel or individuals.
  • Assist sick or injured guests and employees, ensuring proper documentation and reporting.
  • Write incident and accident reports, monitor investigations through timely conclusion, and ensure appropriate follow-up.
  • Maintain accurate records, including camera monitoring, shift activity logs, and guest and employee interactions.
  • Assist supervisors in checking alarm systems and fire safety systems and monitoring building security.

Benefits

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short- and long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
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