Loss Prevention

DICK'S Sporting Goods • Columbus, OH

2d • $17 - $25 • Onsite

About The Position

The Loss Prevention Lead primarily mitigates and reduces losses by deterring external theft and executing key operational programs. The role models customer-engagement behaviors to detect and deter shoplifting while providing service to customers, and follows the Company policy “Engaging Law Enforcement” when service efforts do not deter theft. The Loss Prevention Lead monitors compliance with safety, operational controls, and Merchandise Expose Standards (MES), may assist with external and internal investigations, and promotes awareness of theft prevention and operational controls. The position also supports loss prevention programs, teammate training, and general business needs. The role requires the ability to walk sales floor, stockroom, and office areas throughout the shift and to deescalate confrontational incidents involving customers exhibiting concerning behavior.

Requirements

• Ability to walk the sales floor, stockrooms, and office areas for the duration of the shift.
• Ability to deescalate confrontational incidents involving customers exhibiting concerning behavior.
• Compliance with Company policies and procedures related to safety, loss prevention, and standard operating procedures.
• Maintain confidentiality of Company information.

Nice To Haves

• 1–3 years of prior loss prevention or educational experience in Loss Prevention is preferred.

Responsibilities

• Monitor customer and teammate traffic for potential theft, following Company dress-code standards and addressing behaviors associated with shoplifting or internal theft.
• Complete detailed and accurate LPMS incident reports for recoveries, shoplifting events, and grab-and-go activity.
• Follow up with local authorities on after-the-fact external case resolution and prosecution.
• Create an inclusive in-store environment where teammates and customers feel welcome, safe, and respected.
• Deescalate incidents involving confrontation by customers exhibiting concerning behavior.
• Support, promote, and demonstrate Company values related to customer engagement.
• Provide ad hoc support for general business needs as necessary.
• Participate in Shrink Coach meetings and new-hire orientation, and conduct frequent training sessions with store teammates.
• Assist the store Shrink Coach with execution of the Shrink Business Plan on a limited basis.
• Conduct MES sweeps, fitting-room checks, and safety-standard checks when athlete traffic is slow.
• Adhere to policies and procedures related to safety, loss prevention, and standard operating procedures, and maintain confidentiality of Company information.

Benefits

• The company offers a generous suite of benefits; details are available at the provided benefits website.
• DICK'S Sporting Goods complies with applicable state paid-leave requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed