Loss Mitigation Quality Assurance Supervisor

CrossCountry Mortgage, LLC • Fort Mill, SC

4d

About The Position

The Loss Mitigation Quality Assurance Supervisor will support RoundPoint Mortgage Servicing LLC. The Loss Mitigation Quality Assurance Supervisor is responsible for ensuring all Loss Mitigation pre-foreclosure loan workout submissions are conformable with Government agency, Insurer, and Investor Guidelines. The person in this position will manage a team of Portfolio Quality Specialists who review and underwrite loan workouts according to applicable Government agency, Insurer, and Investor Guidelines. This person must have keen attention for detail and experience in a fast-paced environment.

Requirements

• Associate’s degree or equivalent combination of education/experience; bachelor’s degree, preferred.
• 3-5 years’ experience in Leadership and management.
• 3 -5 years’ experience in underwriting loss mitigation or origination of mortgage loans
• Must have knowledge of PMI, FNMA, FHLMC, FHA, VA, and USDA servicing guidelines
• Knowledge of Federal and State regulations, including RESPA, TILA, ECOA, and HMDA requirements
• Knowledge of loan processing, underwriting and/or closing procedures
• Excellent communication and customer service skills.
• Excellent prioritization and time management skills.
• Proficient with Microsoft Office applications.

Nice To Haves

• Fidelity/MSP/LPS/BITB experience preferred

Responsibilities

• Ensure loss mitigation loan workout quality for the entire serviced portfolio
• Manage and lead a team of up to 8 or more Loss Mitigation Quality Assurance Specialists
• Assist team with Underwriting and ensure each loan workout adheres to the applicable Government agency, Insurer, and Investor guidelines.
• Ensure that all guidelines are up to date with government agency and insurer guidelines.
• Conduct monthly, quarterly and yearly reviews and calibrations of managed team.
• Improve and Implement department processes and policy pertaining to portfolio quality.
• Review and validate supporting borrower financial documents and compute applicable financial information.
• Review title reports, original loan documents and valuation information.
• Review applicable net present value models for each loan workout file and ensure input quality.
• Ensure record maintenance quality of applicable loan workout files.
• Incumbent will be responsible for meeting RoundPoint’s commitment to compliance.

Benefits

• medical
• dental
• vision
• 401K
• company-provided short-term disability
• employee assistance program
• wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree