Logistics Technician (Full Time)

Advocate Health • Chicago, IL

3d • $20 - $30 • Onsite

About The Position

The Logistics Technician supports supply chain operations at Illinois Masonic Medical Center by managing inventory, receiving and distributing supplies, replenishing 2-Bin locations, and maintaining accurate custody records for incoming and outgoing products. The role uses scanning and other designated automation to receive, pick, issue, deliver, and credit General Stores products, and provides responsive service to requesting departments. The position is full time, 40 hours per week, on the second shift from 2:00 p.m. to 10:30 p.m.; work is scheduled Monday through Sunday, with weekends and holidays as needed. The listed pay range is $19.80–$29.70.

The technician maintains assigned inventory locations and General Stores areas, including stock rotation using a first-expired, first-out (FEFO) approach, cycle counts, inventory valuation and days-on-hand monitoring, and housekeeping. The role also checks for expired and non-conforming products, documents issues, coordinates returns, and contributes to process improvement. Receiving duties include checking incoming orders against purchase orders and ship-to locations, identifying quality issues, and delivering received product. Distribution and picking duties include accurately fulfilling and delivering requisitions, using barcode scanning to document delivery, and meeting specified picking productivity and accuracy expectations.

The position requires a high school diploma and 12 months of experience. Stocking and/or receiving experience is preferred. The technician should have computer literacy, communication and customer-relations skills, organization and math skills, teamwork, prioritization, adaptability, and critical-thinking ability. The role requires lifting up to 35 pounds without assistance; heavier lifts require lifting equipment or assistance from another associate when available.

Requirements

• High school diploma.
• 12 months of experience.
• Computer literacy and experience with mainframe or PC computer systems.
• Good communication and customer-relations skills.
• Good organization and math skills.
• Ability to function as a team member.
• Ability to prioritize workflow and adapt quickly to change.
• Ability to demonstrate critical thinking.
• Ability to lift up to 35 pounds without assistance; for heavier lifts, use lifting equipment or lift with at least one other associate when available.

Nice To Haves

• Stocking experience.
• Receiving experience.

Responsibilities

• Maintain assigned 2-Bin inventory locations, keeping items in the correct bins and rooms orderly and free of debris.
• Pick and replenish regularly scheduled 2-Bin inventory accurately, deliver replenishment orders, restock bins, and perform cycle counts.
• Check for expired products, replace them, adjust inventory counts, and perform supplement restocks when requested.
• Collect empty bins and product returns from assigned locations and stage returns at General Stores with the required paperwork and signatures.
• Perform monthly 2-Bin inventory counts for designated locations or as assigned.
• Use DemandTrack to track inventory usage and velocity and recommend PAR adjustments to the Supply Chain leader.
• Use designated automation to document chain of custody for incoming shipments and outgoing General Stores issues, and to pick, issue, deliver, credit, and administer products and assigned inventory applications.
• Use automation for General Stores cycle counts scheduled by the Supply Chain Leader.
• Rotate assigned General Stores inventory using FEFO and register expired product according to the Non-Compliant Policy.
• Manage assigned inventory locations, cycle counts, inventory valuation, days-on-hand levels, and potential overstock or obsolete inventory; seek clarification from the Supply Chain Leader when needed.
• Maintain cleanliness and housekeeping in General Stores and associated workspaces, properly dispose of packaging and debris, and obtain approval before disposing of items without an assigned location or defined purpose.
• Perform regular cycle counts, keep the cycle-count error rate at or below five percent, analyze root causes, and implement corrective actions.
• Carry and safeguard an assigned pager or portable telephone to respond to customer requests.
• Maintain monthly inventory-valuation trend charts for assigned locations and pursue inventory reductions and continuous improvement.
• Receive incoming orders, verify accuracy against purchase orders and ship-to locations, identify quality issues, communicate with shipping-entity customer service representatives, and process receipts using scanning technology and work standards.
• Deliver received inbound product and troubleshoot product that lacks correct ship-to or requisitioning information.
• Clean and disinfect patient-care equipment according to Infection Control policies.
• Manage inventory and accurately pick requisitioned items, generally maintaining no more than five days on hand per SKU unless otherwise directed or approved.
• Pick and deliver requisitions and other products, using barcode scanning to record electronic signatures and delivery or receipt confirmation.
• Review non-compliant product in green bins at assigned locations at least weekly when no other frequency is assigned, return it to General Stores, and enter it in the standardized online database.
• Return General Stores distribution equipment after use and coordinate product returns from assigned requisitioning locations.
• Meet the picking productivity standard of 100 lines per hour within the timeframe determined by the Supply Chain Leader, and never pick fewer than 60 lines per hour; pick orders according to requested unit-department timeframes unless directed otherwise by the shift lead.
• Maintain pick accuracy, analyze and address cycle-count errors, and chart quarterly cycle-count error trends for assigned inventory locations.
• Use designated picking automation and procedures, label products with appropriate stickers, release picked orders using Lawson WH32.2, and sign paperwork.
• Follow assigned velocity-picking procedures to support appropriate product use and reordering.
• Analyze non-conforming product incident rates by SKU and recommend process improvements to reduce recurring supply issues.
• Maintain non-conforming green bins, placards, and laminated job aids in assigned inventory locations.
• Rotate stock in assigned bins or kardex using FEFO, remove non-conforming product, and transport it to General Stores according to policy.
• Collect non-conforming products from green bins at least weekly, transport them to General Stores, and record them in the non-conforming product log.
• Communicate non-conforming clinical supply trends and analysis to the appropriate clinical leaders.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Shift and on-call premium pay, where applicable.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED